Browse furniture industry websites and magazines regularly, and participate in industry exhibitions

Follow competitors’ official websites, social media accounts, etc.

Communicate with industry experts and suppliers to obtain the latest industry information

Analyze Taobao store sales data to understand customer purchasing behavior and preferences

Read customer reviews and extract customer opinions and suggestions on products

Design questionnaires to collect customer needs and desires for furniture products

Purchase competitor products for analysis and comparison

Keep an eye on your competitors’ new product launches, promotions and events

Analyze competitors’ product positioning and market strategies

Analyze market research data to identify the main target customer groups of the product

Describe the age, gender, income level, consumption habits and other characteristics of target customers

Calculate the cost of the product, including procurement cost, transportation cost, packaging cost, etc.

Analyze the price range of similar products on the market and determine the price positioning of the product

Consider promotional activities and discount strategies and develop a reasonable price system

Determine product style direction based on target customer needs and market trends.

Collect relevant style pictures and cases to provide reference for product design

Communicate with designers and suppliers to ensure the realization of product style

Communicate with designers about product positioning and customer needs, and determine design plans

Draw product drawings, including appearance design, dimensional specifications, and structural design

Conduct design reviews to ensure product designs meet requirements

Understand the characteristics and prices of different materials and choose materials suitable for your products

Communicate with suppliers, obtain material samples, and conduct quality testing

Consider environmental factors and choose materials that meet environmental standards

Make product samples according to design drawings

Test samples, including appearance inspection, dimensional measurement, functional testing, etc.

Invite customers and internal teams to evaluate samples and gather feedback

Export sales order data from the Taobao store backend regularly (such as weekly, monthly)

Extract inventory data, sales trend data, etc. from the sales management system

Use data analysis software or tools to classify sales data

Calculate product sales growth rate, market share and other indicators

Analyze sales trends and inventory turns across different product categories

Present sales data analysis results in clear charts and text explanations

Make purchasing recommendations and focus on product types

Regularly check customer reviews of Taobao stores, focusing on product quality, style, service, etc.

Communicate with the customer service team and collect customer feedback, questions and suggestions

Classify customers: such as product quality issues, logistics issues, design issues, etc.

Statistics on the frequency and severity of different types of problems

Based on the analysis results, summarize the main issues and needs in customer feedback

Convert customer needs into purchasing requirements, such as improving product quality, adding specific styles, etc.

Search on search engines using keywords

Register and use the B2B platform to find furniture supplier information

Pay attention to industry product exhibition information and sign up to participate in the exhibition

Communicate with suppliers at exhibitions and collect product catalogs, official announcement materials, etc.

Communicate with peer companies and ask for reliable supplier recommendations

Communicate with partners (such as logistics companies, design companies, etc.) to obtain supplier information

Require suppliers to provide copies or scanned copies of business licenses, production licenses and other qualification documents

Check the authenticity and validity of qualification documents

Request product samples from suppliers, inspect the appearance of the samples, measure dimensions, and test materials, etc.

If necessary, a third-party testing agency can be entrusted to conduct quality testing.

On-site inspection of the supplier's production workshop to understand the advanced level and maintenance of production equipment

Consult suppliers’ production processes and quality control measures

Understand your supplier’s capacity and delivery commitments

Communicate with suppliers on details of cooperation, and examine their communication response speed, service attitude, problem-solving speed, etc.

Understand the supplier’s after-sales service policy and problem-solving capabilities

Read what other customers have said about the supplier

Collect sales price information of similar products on Taobao, Tmall and other channels

Understand the impact of raw material prices, production costs and other factors on product prices

Determine target price and bottom line price for price negotiation

Consider factors such as bulk purchasing and long-term cooperation, and develop responsive negotiation strategies.

Conduct face-to-face, phone or video negotiations with suppliers, etc.

Emphasize the company's procurement scale and cooperation potential, and strive to maximize price concessions

Flexible use of negotiation skills

Develop the first draft of contract terms based on procurement needs and company requirements

Communicate with relevant departments (such as operational finance, etc.), solicit opinions, and improve contract terms

Discuss contract terms with suppliers one by one and strive for terms that are beneficial to the company

For disputed terms, conduct full communication and negotiation to find a solution acceptable to both parties.

The legal department will conduct a legal review of the contract to ensure that the contract is legal and compliant, and to reduce or avoid risks and contract loopholes.

The finance department reviews the price, payment method and other terms of the contract

The procurement department will review the overall terms of the contract again to ensure accuracy.

Operations put products on shelves according to product requirements, and portable buyers place orders normally, including product specifications, quantity, model, and price.

Attach strict product requirements and technical specifications

The order information is generated in Jike Cloud through the background

Each delivery person selects the product orders they are responsible for on the Jike Cloud platform

Check order accuracy and completeness

The dispatchers responsible for each product strictly screen the completeness of orders and allocate qualified orders to the corresponding warehouses to ensure the accuracy and completeness of order information.

Carefully check the order information, pay attention to customer special requirements, and promptly adjust the order information to be consistent and complete

Ensure that the purchase price, sales price and gross profit of product information comply with company regulations and market conditions to ensure profitability, and make timely adjustments if there are any abnormalities

For a loss-making order, the delivery clerk promptly communicates with customer service and operations, and after a comprehensive assessment based on the company's marketing strategy and other circumstances, determines whether to ship or reject the order.

Send the approved order to the supplier through Jike Cloud

Require suppliers to confirm orders within a specified time

Contact the supplier for delivery

Problem solving

Shipping precautions

When reporting goods, regularly check on Jike Cloud whether the logistics order number that has been arranged for delivery is uploaded.

If it is not uploaded in time, contact the supplier in time, and mark the reason for not uploading on the system, note the communication time, and supplier feedback to facilitate follow-up.

System data extraction

Gross profit calculation and verification

Problem attention

Data sorting: sort out all order data on the day of delivery, before the node gets off work every day: including order quantity, shipped quantity, undelivered quantity, reason for placing the order, logistics expenses, supplier payment status, etc.

Jike Cloud Data Reconciliation: Generate the day's reconciliation report in Jike Cloud, check whether data reimbursement is correct, and ensure data consistency

Generate daily bills in Jike Cloud based on the reconciliation results, carefully review the daily bills when submitting goods, and check the accuracy of various data, including order amount, refund amount, logistics costs, etc.

Verification is correct: Submit the daily statement to the purchasing supervisor and finance for approval

Debt cycle: Every week, according to financial requirements, the financial supervisor will complete the red account debt work in a timely manner

Supplier account check: The delivery clerk checks the account data provided by the financial department based on the order and supplier information he is responsible for to ensure that the amount of payments due to the supplier is accurate.

Account collection communication

Develop evaluation metrics

Collect data

Make an assessment

Feedback and improvements