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ISO9001 2015 GBT 19001-2016
ISO9001:2015 and GB/T 19001-2016 are both important standards for quality management systems. They provide organizations with a way to manage and control the quality of their products and services, helping companies improve operational efficiency, enhance customer satisfaction, and thereby Achieve continuous improvement and success.
Edited at 2024-02-15 20:39:00- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- Project Management Process Template
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
ISO9001 2015 GBT 19001-2016
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- Project Management Process Template
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
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- Outline
ISO9001:2015 GB/T 19001-2016
4 Organizational environment
4.1 Understand the organization and its environment
Internal factors: values, culture, knowledge and performance
External factors: laws and regulations, technology, competition, market, culture, social and economic environment factors
4.2 Understand the needs and expectations of relevant parties
Determine the relevant parties involved in the system
Determine the requirements of system stakeholders
4.3 Determine the scope of the quality management system
internal and external factors
Stakeholder requirements
Organization's products and services
4.4 Quality management system and its processes
Determine the required inputs and desired outputs of these processes
Determine the sequence and interaction of these processes
Identify and apply the guidelines and methods required to ensure the effective operation and control of these processes
Identify resources for these processes and ensure they are available
Assign responsibilities and authorities for these processes
Address risks and opportunities as required
Evaluate these processes and implement required changes to ensure the expected results of these processes are achieved
Improve process and quality management systems
5 Leadership
5.1 Leadership and commitment
5.1.2 Focus on customers
5.2 Policy
5.1.1 Develop quality policy
Adapt to the organization’s purpose and environment and support its strategic direction
Provide a framework for goals
Includes commitment to meet applicable requirements
Includes a commitment to continuous improvement
5.1.2 Communicate quality policy
obtain and maintain documentation
internal communication
When appropriate, relevant parties can obtain
5.3 Positions, responsibilities and authorities of the organization
6 planning
6.1 Measures to deal with risks and opportunities
6.2 Quality objectives and planning for their achievement
set a goal
consistent with policy
measurable
Applicable requirements
Relevant to product and service qualifications and enhanced customer satisfaction
Goal achieved
what to do
What resources are needed
Who is responsible
when to complete
How to evaluate
6.3 Planning for changes
Purpose of change and potential consequences
system integrity
resource availability
Assignment of responsibilities and authorities
7 support
7.1 Resources
7.1.2 Personnel
7.1.3 Infrastructure
buildings and related facilities
Equipment, including hardware and software
transportation resources
information and communication technology
7.1.4 Process operating environment
Social factors (non-discrimination, stability, non-confrontation)
Psychological factors (stress reduction, excessive fatigue
Physical factors (temperature, humidity, hygiene, noise)
7.1.5 Monitoring and measuring resources
7.1.5.1 Ensure that the resources provided are suitable for the specific type of monitoring and measurement activities carried out and are maintained
7.1.5.2 When measurement traceability is the basis for trusting the validity of measurement results, the equipment should
Calibrate or verify against measurement standards before use at specified intervals. Calibration records should be kept.
Identify device status
Protection against failure caused by damage attenuation
7.1.6 Organizational knowledge
should be maintained and updated (information used and shared to achieve organizational goals)
internal sources
external sources
7.2 Capabilities
Determine personnel capabilities, performance and effectiveness
Education and training to ensure competence
Evaluate the effectiveness of measures
Keep documented information
7.3 Consciousness
Quality policy
Quality goal
contribute
Consequences of non-compliance
7.4 Communication
What to communicate
When to communicate
Who to communicate with
how to communicate
Who will communicate
7.5 Documented information
7.5.2 Create and update
create
size of organization
Complexity of processes and interactions
Personnel capabilities
renew
Identification and instructions
form and vehicle
Review and approve to maintain suitability and adequacy
7.5.3 Control of documented information
Documented information requirements
Availability
Confidentiality
activities to control documented information
Distribute, access, retrieve, use
Storage and protection
change control
Retention and disposal
8 run
8.1 Planning and control of operations
Determine product and service requirements
Establish process and acceptance criteria
1) Process: eg: work instructions, process requirements
2) Receipt of products and services: eg: acceptance outline, inspection specifications
Determine the resources needed
Implement process controls according to guidelines
Keep, retain documented information
1) Make sure that the process has been carried out according to the plan
2) Confirm that products and services meet requirements
8.2 Requirements for products and services
8.2.1 Customer communication
Provide information about products and services
Process inquiries, contracts or orders, including changes
Obtain customer feedback and complaints
Dispose of or take control of customer property
Specific requirements for developing emergency measures
8.2.2 Determination of product and service requirements
a) Requirements of laws and regulations, and requirements considered necessary by the organization
b) The products and services provided meet the stated requirements
8.2.3 Review of product and service requirements
Customer-specified requirements, including requirements for delivery and post-delivery activities
The customer has a request that is necessary for the specified purpose or the intended use of the book, although it is not expressly stated.
Requirements specified by the organization
Legal and regulatory requirements applicable to products and services
Contract or order requirements that are inconsistent with previously stated requirements (the organization shall ensure that contract or order requirements that are inconsistent with previously stated requirements have been resolved)
Keep documented information: (1) review results; (2) new requirements for products and services
8.2.4 Changes to product and service requirements
Ensure relevant documented information is revised
Ensure relevant personnel are aware of the changed master requirements
8.3 Design and development of products and services
8.3.2 Design and development planning
Consider: the nature, duration and complexity of design and development activities
Required process stages, including applicable design and development reviews
Required design and development review and validation activities 4
Responsibilities and authorities involved in the design and development process
Required internal and external resources
Control requirements for interfaces between process participants
The need for customers and users to participate in the design and development process
Requirements for subsequent product and service provision
The level of control over the design and development process expected by customers and interested parties
Documented information required to demonstrate that design and development requirements have been met
8.3.3 Design and development input (adequate, appropriate, complete)
Functional and performance requirements
Information derived from previous similar design and development activities
Legal and regulatory requirements
A standard or industry standard that the organization is committed to implementing
Potential failure consequences due to the nature of products and services
Conflicts should be resolved
Keep written information: design brief
8.3.4 Design and Development Control
Ensure that the results to be obtained are specified
Implement review activities to evaluate the ability of design and development results to meet requirements
Implement verification activities to ensure that design and development outputs meet input requirements (validation)
Implement validation activities to ensure that released products and services meet specified use requirements or intended uses (validation)
Take necessary measures to address issues identified during the review, verification, and validation processes
8.3.5 Design and development output
Meet the input requirements
Meet the needs of subsequent product and service delivery processes
Include or reference monitoring and measurement requirements and, where appropriate, acceptance criteria
Specifies the characteristics of products and services that are necessary for their intended purpose, safety and proper provision
Retained cost information: drawings, plans
8.3.6 Design and development changes
design development changes
Review results
8.4 Control of externally provided processes, products and services
8.4.2 Type and degree of control
8.4.3 Information provided to external providers
8.5 Production and service provision
8.5.1 Control of production and service provision
8.5.2 Identification and traceability
8.5.3 Property of Customer or External Provider
8.5.4 Protection
8.5.5 Post-delivery activities
8.5.6 Change control
8.6 Release of products and services
8.7 Control of unqualified output
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.2 Customer satisfaction
9.1.3 Analysis and evaluation
9.2 Internal audit
9.3 Management review
9.3.2 Management review input
9.3.3 Management review output
10 improvements
10.2 Nonconformities and Corrective Actions
10.3 Continue to improve
Implement quality system Supplementary to product and service requirements
benefit
The ability to stably provide products and services that meet customer requirements and applicable laws and regulations.
Facilitate opportunities to enhance customer satisfaction
Address risks and opportunities related to the organization's environment and objectives
Demonstrate ability to comply with defined quality management system requirements
Not required
Unify the architecture of different quality management systems
Form a document consistent with the structure of this standard clause
Use standard specific terminology
subtopic
Adopt a process approach
Combined with PDCA cycle
risk-based thinking
theme
seven principles
customer-focused
leadership role
All employees actively participate
process approach
Improve
evidence-based decision-making
relationship management