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Chapter 10 Project Communication Management
This chapter mainly includes the following contents: Overview Planning Communications Management Planning Process Group Management Communication Executive Process Group Supervisory Communication Monitoring Process Group Everyone is welcome to learn and communicate ~
Edited at 2023-04-15 22:42:00- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- Project Management Process Template
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
Chapter 10 Project Communication Management
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- Project Management Process Template
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
- Recommended to you
- Outline
Chapter 10 Project Communication Management
Overview
Core concepts of project communication. Writing. Oral form. Formal or informal. Gesture action. media form. Choose words to make sentences
Dimension of communicatione
internal. external. formal. Informal. Hierarchical communication
Communicate effectively. The communication purpose is clear. Try to understand the recipients of the communication and meet their needs and preferences. Monitor and measure the effectiveness of communications
The 5Cs of written communication. Correct grammar and spelling/concise expressions and no redundant words/clear purpose and expression/coherent thinking logic/controlled sentences and logical succession
Planning Communications Management Planning Process Group
The main function is to prepare a written communication plan in order to provide relevant information to stakeholders in a timely manner and guide stakeholders to effectively participate in the project.
enter
Project Charter. List of major stakeholders. Project management plan. Resource management plan/stakeholder engagement plan. project files. Requirements Document Stakeholder Register
business environment factors
Organizational Culture, Political Climate and Governance Framework ePersonnel Management Policies. Stakeholder risk threshold. Established communication channels, tools and systems
global, regional or local trends, practices or customs the geographical distribution of facilities and resources
organizational process assets
The organization's social media, first and security policies and procedures eThe organization's issue, risk, change and data management policies and procedureseThe organization's communication requirements
Standardized guidelines for producing, exchanging, storing, and retrieving information. Knowledge base of historical information and lessons learned. Stakeholders and communication data and information from previous projects
Tools & Techniques
Expert judgment. Meeting. Data performance. Stakeholder engagement assessment matrix. Fill the engagement gap
Communication needs analysis. Related information and communication needs in the stakeholder register and stakeholder engagement plan. Organization Chart . Legal requirements .
communication technology. Urgency of information needs. Availability and reliability of technology. Ease of use. Project environment. Sensitivity and confidentiality of information
Communication model. Basic sender and receiver communication model. coding. decoding. Interactive Communication Model Example . Confirmation received. feedback/response
communication method
Interactive communication.
real-time information exchange
e-meeting. Telephone. Instant information. social media. videoconference
Push communication.
Send or publish information to recipients
. letter.
memorandum. Report. e-mail
Pull communication.
Situations with large amounts of complex information or a large audience for the information. Recipients are required to access on their own. Web portals. Intranet
communication style. Interpersonal communication. Group communication. Public communication (for - groups of people). Mass communication. Network and social tool communication
Interpersonal and team skills. Political and cultural awareness. Communication style assessment (identifying stakeholders’ preferred communication methods, form, and content) is often used with unsupportive project stakeholders
output
communications management plan
Determine how, when, and by whom project information will be managed and disseminated. . 7 Personnel responsible for authorizing the release of confidential information;
oStakeholder communication needs. 5 Time limits and frequency for releasing required information, acknowledging receipt, or responding (if applicable);
..Reporting steps;
. 0Reasons for publishing information; . 2. Information to be communicated, including language, form, content and level of detail;
. Person responsible for communicating relevant information;. 14. Restrictions from laws, regulations, technology, organizational policies, etc.
.The person or group to whom the information is to be received, including their needs, wants and expectations;
. 4. Resources allocated for communication activities, including time and budget;
. Methods or techniques used to deliver information, such as memos, emails, press releases, or social media;
A method for updating and optimizing the communication management plan as the project progresses, such as changes in the stakeholder community at different stages of the project; Glossary of common national terms;
13. Project information flow diagram, work flow (may include approval procedures), report list and meeting plan, etc.;
Project management plan updates. Stakeholder engagement plan.
Project files updated. Project schedule . Stakeholder register
Management Communication Executive Process Group
Overview
Communication skills. Listen actively. Understand cultural and personal differences. Identify, set and manage stakeholder expectations. Strengthen skills
Development trends in project communication management. Incorporate stakeholders into project review scope/Involve stakeholders in project meetings/Use of social tools. Increasing/multi-faceted communication methods
When problems arise in communication, the first step is to review the communication management plan. Number of communication channels
N*(N-1)/2
enter
Project management plan. Resource management plan. Communication management plan. Stakeholder engagement plan.
Project Files.Changes.Logs.Problems.Logs. Lessons Learned Register .Quality Report.
Risk report. Stakeholder register
job performance report
status report.
Progress report.
Earned Value Charts and Information, Trendlines and Forecasts. Reserve Burndown Charts. Defect Histogram
Contract performance information and risk overview information. Instrument indication diagram. Hot Topic Report. traffic light diagram
business environment factors
organizational process assets
Tools & Techniques
communication technology. Centralized office. Whether the information that needs to be shared needs to be kept confidential. Resources available to team members. group Culture
communication methods. Communication skills. Communication competency. feedback. Non-verbal. Demo. Project Report. Meeting
Project management information system. Electronic Project Management Tools . Electronic communication management. social media management
Interpersonal and team skills
Listen actively. Conflict management. Cultural awareness. Interpersonal communication.
political awareness
Conference management
Prepare and publish meeting agendas. Make sure meetings start and end at set times. Ensure appropriate participants are invited and present
To the point. Handle expectations, issues, and conflicts in meetings. Document all actions and assigned responsibility for actions
output
Project communication records. Performance Reports. Status of deliverables. Progress progress. costs incurred. Demo
Project management plan updates. Communications Management Plan. Stakeholder engagement plan. Organizational process asset updates. Project Records . Project reports and presentations
Project files updated. problem.log. Lessons learned register. Project schedule. Risk register. Stakeholder register
Supervisory Communication Monitoring Process Group
enter
Project management plan. Resource Management Plan. Communications Management Plan. Stakeholder engagement plan
Project documents. Issues. Log. Lessons Learned Register. Project communication records. Work performance data. Business environmental factors. Organizational processes. Assets.
Tools & Techniques
Expert judgment. Project management information system
Data performance. Stakeholder Engagement Assessment Matrix . Interpersonal and team skills. Observe/Converse. Meeting
output
Work performance information. Change requests. Project management plan updates. Communication management plan. Stakeholder engagement plan.
Project files updated.
Issues.Log.Lessons Learned Register. Stakeholder register
Overseeing the communication process may trigger iterations of the planning communication management and management communication processes