MindMap Gallery Information Systems Manager (Third Edition) Holistic Management
Information Systems Manager (Third Edition) Holistic Management: The project management plan may need to update the following content: scope, schedule, cost, quality management plan, process improvement plan, human resource management plan, risk, procurement management plan, stakeholder management plan , project scope, cost, schedule baseline.
Edited at 2022-09-15 09:30:20One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
1. Overall management
Overall project management overview
The overall project management knowledge field includes the various processes and activities required to identify, determine, combine, unify and coordinate different processes and project management activities within each project management process group. It is an overall and comprehensive management.
1. Develop a project charter
1. Project Charter Concept. The project charter is the document that formally approves the project. Because the project charter authorizes the project manager to use the organization's resources in project activities, the project manager should be delegated at any time before planning begins, preferably when the project charter is developed. The approval of the project charter marks the official launch of the project. In a project; the project manager should be identified and appointed as early as possible. Since the project charter will authorize the project manager to use organizational resources in project activities, the project manager should be involved in developing the project charter. Projects are approved by people outside the project, such as the sponsor, the project management office, or the portfolio steering committee. When the project charter is signed by the initiator, the project is approved.
2. Contents of the project charter. The project charter should contain the following content (directly included or referenced from other documents):
(1) Project purpose or reason for approving the project.
(2) Measurable project goals and related success criteria.
(3) Overall requirements of the project.
(4) General project description.
(5) Main risks of the project.
(6) Overall milestone progress plan.
(7) Overall budget.
(8) Project approval requirements (what criteria will be used to evaluate project success, who will draw conclusions about project success, and who will sign the project end).
(9) The assigned project manager and his responsibilities and authorities.
(10) Name and authority of the sponsor or other person who approved the project charter.
3. Statement of work. Project Statement of Work: A statement of work is a written description of the products or services to be provided by the project. For internal projects, the project sponsor or sponsor provides a statement of work based on business needs, product or service requirements. For external projects, the statement of work is part of the customer's bidding documents, such as an invitation for proposals, a request for information, an invitation to bid, or part of the contract. The statement of work specifies one of the following matters:
(1) Business needs: An organization's business needs may be based on training needs, market demands, technological advances, legal requirements, or government standards.
(2) Product range specification: It is a document that documents the requirements and characteristics of the product or service created by the project.
(3) Strategic plan: All projects should support the organization's strategic goals.
4. Business environment factors include but are not limited to the following matters.
(1) The culture and composition of the organization or company.
(2) Government or industry standards (such as management department rules and regulations, product standards, quality standards and process standards).
(3) Infrastructure (such as existing software and hardware infrastructure).
(4) Existing human resources (such as skills, expertise and knowledge; such as design, development, legal, contracting and procurement).
(5) Personnel management (such as hiring and firing guidelines, employee performance evaluation and training records).
(6) Company work approval system.
(7) Market conditions.
(8) Commercial databases (such as standard cost estimation data, industry risk research information and risk databases).
(9) Project management information system
5. Organizational process assets: Organizational process assets reflect the organization's lessons learned and learnings from previous projects, such as completion schedules, risk data, and realized value data. Can be summarized into two categories: ① Organize the process and procedures for carrying out work; ②Organize the overall information storage and retrieval knowledge base.
6. Financial considerations have always been an important consideration in the project selection process. The three main project financial value evaluation methods include net present value analysis, investment income and investment recovery rate analysis.
(1) Net present value analysis: All expected future cash inflows and outflows are discounted to their present value to calculate a project's expected net monetary gains and losses.
(2) Analysis of return on investment (ROI): It is the value obtained by dividing net income by the amount invested. The bigger the ROI, the better. Investment rate of return = (total discounted income - total discounted cost) / discounted cost
(3) Investment payback period analysis: It is the time it takes for the net investment to be compensated by the net cash inflow. The shorter the payback period, the better.
7. The project kickoff meeting is the beginning of a project, and is generally organized and held by the project manager. The main purpose of convening a project kickoff meeting is to make the main stakeholders of the project clear about the project's goals, scope, needs, background, and their respective responsibilities and authorities.
8. Project goals include achievement goals and binding goals. There are often contradictions or even conflicts between achievement goals and binding goals. Has the following characteristics: ①The goals of the project have different priorities; ②The project goals are hierarchical.
9. Facilitation techniques can be used to guide the development of the project charter. Brainstorming, conflict management, problem solving, and meeting management are all key techniques that facilitators can use to help teams and individuals complete project activities.
input, output, tools
enter
1. Agreement (contract)
2. Project work statement
3. Business case
4. Business environment factors
5. Organizational process assets
Tools and techniques
1. Expert judgment (1)
2. Guidance technology (2)
output
1Project Charter
2 hypothetical logs
2. Develop a project management plan
1. A project management plan generally includes project scope management plan, schedule management plan, cost management plan, quality management plan, process improvement plan, staffing management plan, communication management plan, risk management plan, procurement management plan, etc. The project management plan can be as detailed as possible.
2. The project management plan records all results of each planning sub-process of the planning process group, including:
(1) Each project management process selected by the project management team.
(2) The level of implementation of each selected process.
(3) A description of the tools and techniques used to implement these processes.
(4) The ways and methods to use the selected process in managing specific projects, including the dependencies and interactions between processes, as well as important basis and results.
(5) The ways and methods of work performed to achieve project goals.
(6) Ways and methods of monitoring changes.
(7) Ways and methods to implement configuration management.
(8) Use the implementation effect measurement benchmark and keep it intact.
(9) Communication needs and techniques among project stakeholders.
(10) Selected project life cycle and project phases for multi-phase projects.
(11) Critical review of content, scope and timing by senior management to expedite resolution of remaining issues and outstanding decisions.
3. When formulating the project management plan for the first time, since all aspects of the information are not very clear, the project manager only needs to grasp the main management ideas of the project from a macro perspective, and remember not to idealize and expect the project management plan to be in place in one step.
4. A project management information system consists of tools and techniques used to summarize, synthesize, and disseminate the output of project management procedures. A project management information system mainly consists of two parts - the planning system and the control system.
5. The configuration management system and change control system are subsystems of the project management information system.
(1) Configuration management system: The configuration management system is a subsystem of the entire project management information system. The system includes processes for submitting change proposals, tracking the review and approval system for change proposals, determining approval levels for changes, and confirming approved change methods. Configuration management systems play a very important role in software projects. Currently, commonly used configuration management software tools include CVS, VSS, ClearCase, etc.
(2) Change control system: A change control system is the collection of formally documented processes used to determine the manner, methods, and methods for controlling, changing, and approving project deliverables and documents.
input, output, tools
enter
1. Project charter;
2. Output results of other processes;
3. Business environment factors;
4. Organizational process assets.
Tools and techniques
1. Expert judgment (1)
2. Guidance technology (2)
output
project management plan
3. Guide and manage project execution
1. Guiding and managing the project execution process requires the project manager and project team to take a variety of actions to implement the project management plan and complete the work specified in the project scope statement.
2. Expert judgment: Invite some experts to come over and provide some suggestions and opinions on project construction.
3. Work performance data are the raw observations and measurements collected from each activity being performed during the execution of the project work. Data refers to the lowest level details from which other processes will extract project information. Data is collected during work execution and passed to each control process for further analysis. Job performance data includes, but is not limited to, the following items.
(1) Status information indicating schedule performance.
(2) Completed and unfinished deliverables.
(3) Planned activities that have been started and completed.
(4) The extent to which quality standards are met.
(5) Approval and expenses already spent.
(6) Estimates for completing planned activities that have been started.
(7) Actual completion percentage of planned activities in the performance process.
(8) Lessons learned, recorded and transferred to the lessons learned knowledge base.
(9) Details of resource utilization.
4. Updates to the project management plan.
The project management plan may need to be updated to: Scope, schedule, cost, quality management plan, process improvement plan, human resource management plan, risk, procurement management plan, stakeholder management plan, project scope, cost, schedule baseline.
5. Project files updated.
Project files that need to be updated may include: Requirements documents, project logs, risk registers, stakeholder registers, etc.
input, output, tools
enter
1. Project management plan;
2. Approved change request;
3. Business environment factors;
4. Organizational process assets.
Tools and techniques
1. Expert judgment (1)
2. Project management information system (74)
3. Meeting (4)
output
1. Deliverables;
2. Work performance data;
3. Change request;
4. Update of project management plan;
5. Project file update.
Managing project knowledge
4. Monitor project work
1. Monitoring the project work process is to monitor and control the various processes required to initiate, plan, execute and close the project. Take corrective or preventive actions to control project implementation effects. Monitoring is an aspect of project management that occurs throughout the project. Monitoring involves collecting, measuring, disseminating performance information, and evaluating measurement results and trends to implement process improvements. Continuous monitoring allows the project management team to gain insight into the status of the project and identify any areas that may require special attention.
2. Progress forecast: A schedule forecast, an estimate of how long it will take to complete, is calculated based on a comparison of actual progress with the schedule baseline, usually expressed as schedule deviation and schedule performance index.
3. Cost forecast: The estimate to completion, calculated based on comparison of actual progress to the cost baseline, is usually expressed as cost variance and cost performance index.
4. Confirmed changes: Approved changes are the result of implementing an overall change control process. Their implementation needs to be confirmed to ensure that they are implemented correctly. Confirmed changes use data to demonstrate that the changes have been correctly implemented.
5. Analytical techniques: In project management, analytical techniques are used to predict potential consequences based on possible changes in project or environmental variables and their relationships with other variables. For example, analysis techniques that can be used on projects include: regression analysis; grouping methods; causal analysis; root cause analysis; predictive methods (such as time series, scenario building, simulation, etc.); failure mode and effects analysis; fault tree analysis; reserve analysis; Trend analysis; earned value management; variance analysis.
6. A job performance report is a physical or electronic project document that compiles job performance information for the purpose of making decisions, taking action, or raising concerns.
input, output, tools
enter
1. Project management plan;
2. Progress forecast;
3. Cost forecast;
4. Confirmed changes;
5. Work performance information;
6. Business environment factors;
7. Organizational process assets.
Tools and techniques
1. Expert judgment (1)
2. Analysis techniques (regression, grouping, causality, root causes, forecasting methods, reserves, earned value, trends, differences); (19)
3. Project management information system (74)
4. Meeting (4)
output
1. Change request;
2. Work performance report;
3. Project management plan update;
4. Project file update.
5. Implement overall change control
1. The overall change control process runs throughout the project. Because projects rarely follow the project management plan exactly, change control is essential.
2. Several configuration management activities in the overall change control process are as follows.
(1) Configuration identification. It is the basis for determining and verifying product configurations, identifying products and documents, managing changes, and maintaining information disclosure.
(2) Configuration status record. Capture, store and evaluate the configuration information required to effectively manage products and product information.
(3) Configuration verification and audit. Verify that the performance and functionality requirements identified in the configuration file have been met.
3. The overall change control process includes a change control board responsible for approving or rejecting change requests.
4. The change log is used to record changes that occur during the project. These changes and their impact on project time, cost, and risk should be communicated to relevant stakeholders. Denied change requests should also be recorded in the change log.
input, output, tools
enter
1. Project management plan;
2. Work performance report;
3. Change request;
4. Business environment factors;
5. Organizational process assets.
Tools & Techniques
1. Expert judgment (1)
2. Meeting (4)
3. Change control tools (101)
output
1. Approved change request;
2. Change log;
3. Project management plan update;
4. Project file update.
6. End the project or phase
1. Ending a project or phase is the process of completing all activities of all project management process groups to formally end the project or phase. The main function of this process is to summarize experiences and lessons, formally end the project work, and release organizational resources for new work.
2. Acceptance deliverables may include approved product specifications, delivery receipts, and work performance documentation. Phased projects or canceled projects may include incomplete or intermediate deliverables.
[Additional knowledge points]
1. Project plan preparation workflow.
(1) Clear goals.
(2) Establish a preliminary project team.
(3) Work preparation and information collection.
(4) Prepare a preliminary outline project plan based on templates and standards.
(5) Incorporate the above plans into the project plan, and then comprehensively balance and optimize the project plan.
(6) The project manager is responsible for organizing the preparation of the project plan.
(7) Review and approve the project plan.
(8) The approved project plan is the baseline plan of the project.
2. The basic principles to be followed in preparing project plans are: Unified management of goals, unified management of plans, unified management of processes, unified coordination of technical work and management work, unified management of plans, unified management of personnel resources, participation of all stakeholders, and gradual accuracy.
input, output, tools
enter
1. Project management plan;
2. Acceptable deliverables;
3. Organizational process assets.
Tools & Techniques
1. Expert judgment (1)
2. Analysis techniques (regression, grouping, causality, root causes, forecasting methods, reserves, earned value, trends, differences); (19)
3. Meeting (4)
output
1. Handover of final products, services or results;
2. Organizational process asset updates (project files, project or phase closing documents, historical information.