MindMap Gallery Introduction to travel agency management
Mind map of the introduction to travel agency management. Tourism business refers to the business activities of handling exit, entry and visa procedures for tourists, soliciting and receiving tourists for travel, and arranging paid services such as food and accommodation for tourists.
Edited at 2023-06-09 23:51:05El cáncer de pulmón es un tumor maligno que se origina en la mucosa bronquial o las glándulas de los pulmones. Es uno de los tumores malignos con mayor morbilidad y mortalidad y mayor amenaza para la salud y la vida humana.
La diabetes es una enfermedad crónica con hiperglucemia como signo principal. Es causada principalmente por una disminución en la secreción de insulina causada por una disfunción de las células de los islotes pancreáticos, o porque el cuerpo es insensible a la acción de la insulina (es decir, resistencia a la insulina), o ambas cosas. la glucosa en la sangre es ineficaz para ser utilizada y almacenada.
El sistema digestivo es uno de los nueve sistemas principales del cuerpo humano y es el principal responsable de la ingesta, digestión, absorción y excreción de los alimentos. Consta de dos partes principales: el tracto digestivo y las glándulas digestivas.
El cáncer de pulmón es un tumor maligno que se origina en la mucosa bronquial o las glándulas de los pulmones. Es uno de los tumores malignos con mayor morbilidad y mortalidad y mayor amenaza para la salud y la vida humana.
La diabetes es una enfermedad crónica con hiperglucemia como signo principal. Es causada principalmente por una disminución en la secreción de insulina causada por una disfunción de las células de los islotes pancreáticos, o porque el cuerpo es insensible a la acción de la insulina (es decir, resistencia a la insulina), o ambas cosas. la glucosa en la sangre es ineficaz para ser utilizada y almacenada.
El sistema digestivo es uno de los nueve sistemas principales del cuerpo humano y es el principal responsable de la ingesta, digestión, absorción y excreción de los alimentos. Consta de dos partes principales: el tracto digestivo y las glándulas digestivas.
Travel agency management Introduction
History of travel agency business development
A travel agency refers to an enterprise that is engaged in tourism business for profit-making purposes.
Tourism business refers to the business activities of handling exit, entry and visa procedures for tourists, soliciting and receiving tourists for travel, and arranging paid services such as food and accommodation for tourists.
The emergence of world travel agencies: 1. Industrial revolution → solid material foundation 2. Universalization of tourism demand → realistic possibility 3. Development of market economy → necessary social conditions Thomas Cook (the world’s first full-time travel agent )
The emergence of China’s travel agency business
Three major systems; CITS system, China Travel Service system, CYTS system
Three stages: 1978-1987 monopoly operation stage, 1988-1996 stage of gradual liberalization and increasingly fierce market competition, 1997-now gradually entering the standardization stage.
Existing problem trends: A. Insufficient total volume, unreasonable structure, rationalized product structure, and increasingly fierce market competition B. Declining product prices and unstable quality C. Inadequate product development, insufficient market development, product variety segmentation, and marketing Networking D. Insufficient enterprise strength and lack of international competitiveness, travel agency operation branding E. Incomplete legal system, chaotic industry order, liberalization of tour guide profession, rationalization of industry structure F. Lagging reform, socialization of tourism services
Nature and functions of travel agencies
Nature of travel agency
Serviceability
Profitability
intermediary
Travel agency functions
production function
sales function
Organizational coordination function
Assign functions
Information-providing function
Basic business of travel agency
Tourism product development business
Tourism product procurement business
Tourism product development business
Tourism product promotion business
Tourism product sales business
Marketing business
Tourism service reception business
Tourism reception business
Establishment of travel agency
Industry characteristics: labor-intensive enterprises, intelligence-intensive enterprises, direct service, complexity of work, strong dependence, market vulnerability, business seasonality and regionality
factor
external factors
Tourism market environment
Relevant national policies and regulations
Internal factors
human Resources
financial resources
Material resources
Operation and management capabilities
Collaboration network
basic procedure
Europe and America
Open a new travel agency
Purchase an existing travel agency
Adopt a franchise
China
Travel agency business classification
Divided according to the scope of tourists’ spatial activities
international tourism business
Domestic tourism business
Divided by service form
Group travel business
Taking over group travel business
Divided by business division
Tourism business
China Travel Agencies are divided into international travel agencies (including inbound tourism business, outbound tourism business, domestic tourism business) and domestic travel agencies (limited to domestic tourism business) according to their business scope.
Travel wholesale business
travel retailer
Special travel business
Travel agency business
Divided by organizational form
Group travel business
Individual travel business
Travel operations management
Concept: Travel agency management is a people-centered process that coordinates internal and external resources of the travel agency through activities such as decision-making, organization, control, and innovation to achieve the expected development goals and stage goals of the enterprise.
Elements: people, capital, time, information
Methods: administrative methods, economic methods, educational methods