MindMap Gallery 03Strategic Choice
CPA Notes Strategy Strategy Choice: Distribution strategy is the best way to determine the product to reach customers. Distribution strategies address differences in location, time, product quantity, and ownership, and address issues such as how to distribute products and how to locate physical stores.
Edited at 2022-07-07 17:30:29El cáncer de pulmón es un tumor maligno que se origina en la mucosa bronquial o las glándulas de los pulmones. Es uno de los tumores malignos con mayor morbilidad y mortalidad y mayor amenaza para la salud y la vida humana.
La diabetes es una enfermedad crónica con hiperglucemia como signo principal. Es causada principalmente por una disminución en la secreción de insulina causada por una disfunción de las células de los islotes pancreáticos, o porque el cuerpo es insensible a la acción de la insulina (es decir, resistencia a la insulina), o ambas cosas. la glucosa en la sangre es ineficaz para ser utilizada y almacenada.
El sistema digestivo es uno de los nueve sistemas principales del cuerpo humano y es el principal responsable de la ingesta, digestión, absorción y excreción de los alimentos. Consta de dos partes principales: el tracto digestivo y las glándulas digestivas.
El cáncer de pulmón es un tumor maligno que se origina en la mucosa bronquial o las glándulas de los pulmones. Es uno de los tumores malignos con mayor morbilidad y mortalidad y mayor amenaza para la salud y la vida humana.
La diabetes es una enfermedad crónica con hiperglucemia como signo principal. Es causada principalmente por una disminución en la secreción de insulina causada por una disfunción de las células de los islotes pancreáticos, o porque el cuerpo es insensible a la acción de la insulina (es decir, resistencia a la insulina), o ambas cosas. la glucosa en la sangre es ineficaz para ser utilizada y almacenada.
El sistema digestivo es uno de los nueve sistemas principales del cuerpo humano y es el principal responsable de la ingesta, digestión, absorción y excreción de los alimentos. Consta de dos partes principales: el tracto digestivo y las glándulas digestivas.
Chapter 3 Strategic Choice
Section 1 Overall Strategy (Corporate Level Strategy)
Overall strategy (corporate-level strategy) is the highest-level strategy of an enterprise. It needs to select the business areas in which the company can compete based on the company's goals, and rationally allocate the resources necessary for the company's operations so that the various business operations support and coordinate with each other. Corporate strategy often involves the financial and organizational structure of the entire enterprise.
1. Main types of overall strategies
(1) Development strategy
The enterprise development strategy emphasizes making full use of opportunities in the external environment (O) and fully exploring the superior resources within the enterprise (S) in order to develop the enterprise in a higher-level direction based on the existing basis.
Development strategies mainly include three basic types: integrated strategy, intensive strategy and diversified strategy.
1. Integrated strategy
Integration strategy means that for products or services with advantages and growth potential, enterprises extend the depth and breadth of their business vertically or horizontally along their business chain, expand their business scale, and achieve corporate growth. The integration strategy is divided into vertical integration and horizontal integration according to the direction of business expansion.
(1) Vertical integration.
①Meaning: Refers to the enterprise's strategy of extending and expanding the enterprise's existing business forward or backward along the product or business chain.
② Advantages: It is helpful to save the transaction costs of buying or selling in the market with upstream and downstream enterprises, control scarce resources, ensure the quality of key inputs or obtain new customers.
③Disadvantages: Increase the internal management costs of the enterprise.
④Category:
Vertical integration strategy can be divided into forward integration strategy and backward integration strategy.
⑤Risk:
a. Risks caused by unfamiliarity with new business areas;
b. Vertical integration, especially backward integration, generally involves a large amount of investment and strong asset specificity, which increases the exit costs of enterprises in the industry.
(2) Horizontal integration.
①Meaning: Refers to the strategy of an enterprise to expand towards the same stage of the industrial value chain. The main purpose of enterprises adopting horizontal integration strategy is to achieve economies of scale to gain competitive advantage.
②Applicable conditions:
a. The enterprise has the funds, human resources, etc. required for horizontal integration;
b. The horizontal integration of enterprises complies with anti-monopoly laws and regulations and can obtain a certain monopoly position in local areas;
c. The industry in which the enterprise is located has great growth potential;
d. The scale economies of the industry in which the enterprise is located are relatively significant;
e. The industry in which the enterprise operates is highly competitive.
(3) Applicable conditions for integration strategy
Problem solver
Proposition Angle 1: Judgment of the type of integrated strategy.
(1) Extending to the downstream of the industrial chain - forward integration;
(2) Extending to the upstream of the industrial chain - backward integration;
(3) Extension to similar industries - horizontal integration.
Proposition Angle 2: Case analysis of the advantages, motivations and applicable conditions of the integrated strategy.
This is a high-frequency test point for subjective questions. Students must understand it thoroughly and memorize it! Emphasis on several issues:
(1) Advantages or motivations of vertical integration:
① How to remember: Combine the 1234 model for memory, the right side of the forward integration reference model, and the left side of the backward integration reference model;
②Answering skills: If you test "advantages or motivations" in subjective questions, there are fixed routines. The answer can basically be found according to the following three techniques:
Tip 1: The background of the case is often the "motivator", keywords: for, with;
Tip 2: The results achieved after implementing the strategy are often "advantages", keywords: improved, improved, etc.;
Tip 3: "Advantage" is also expressed as "comparative advantage". If the question expresses that Company A does better than Company B in a certain aspect, it is also regarded as an "advantage".
(2) Applicable conditions for vertical integration:
In general terms, the applicable conditions are evolved based on the SWOT model (SWOT analysis is the bridge between strategic analysis and strategic selection). Students can memorize it by combining it with the table summarized below. It should be noted that given that there are some similarities in the applicable conditions of these three segmentation integration strategies, the same sentence in the case may appear repeatedly in different answers, and everyone should have this expectation when answering the questions.
2. Intensive strategy
(1) The basic framework for studying enterprise-intensive strategies is Ansoff’s “product-market strategy combination” matrix.
(2) Specific instructions:
①Market Penetration - Existing Products Existing Market.
②Market development - new markets for existing products.
③Product development - new products existing market.
Problem solver
Propositional perspective: Type judgments of intensive strategies.
Judgment of intensive strategy type is a frequent test point for objective questions, and it is also a difficult point. Many students are afraid when they encounter this kind of question. But please rest assured, as long as you understand the following questions, you can easily solve it:
(1) Big development? Small development? What exactly counts as “product development”?
Product development is not only the development of completely new products, but also includes minor changes to existing products (for example, changing sugary drinks to sugar-free drinks) and upgrades.
(2) Does "changing packaging" belong to product development or market penetration?
① Changing packaging for promotion is market penetration;
② Changing the packaging to meet other customer needs is product development (for example, ordinary bottled water is changed into small bottles for conferences).
(3) Does "gifting new products" belong to "product development"?
Giving away new products that are different from the original products for the purpose of promotion (such as the new version of the portrait doll given to the teacher after purchasing the SIL course) is market penetration. Although there are new products, it does not belong to product development (note: strictly speaking, the value of the gift needs to be comprehensively considered , the purpose of the gift, the relevance to the original product and its positioning in the company, etc. can make an accurate judgment).
(4) What is the secret of judgment?
In principle, students can use the Ansoff Matrix for analysis to determine whether the "product" dimension is new or old and the "market" dimension is new or old, thereby locking in the strategic type. However, this method will fail in many cases, especially when it is difficult to judge whether a "new market" has been created. Therefore, try a better method, that is, find the "purpose" - determine the "type" based on the "purpose".
Whether in objective or subjective questions, keywords related to "purpose" often appear after "for", so students should stay alert when seeing "for" and grasp the real purpose after "for", and more It helps us judge the type of strategy.
Note: This method is not only applicable to judgments of intensive strategy types, but to judgments of all strategy types.
3. Diversification strategy – new products and new markets
(1) Meaning: refers to an enterprise entering a field that is different from existing products and markets. Specifically divided into: related diversification and unrelated diversification:
(2) Advantages and risks:
Answer questions accurately
Question: What is the relationship between intensive and integrated strategies?
Answer: In fact, these are two different ways of classifying strategic types, with different theoretical basis. Therefore, the two are not independent of each other, and there will be conceptual overlap. For example, a meat processing factory acquires an upstream breeding plant and a downstream meat supermarket. What type of strategy does this belong to? Is it a vertical integration strategy or a diversification strategy? In fact, they are all correct! In fact, we can regard vertical integration strategy as a special case of diversification strategy, but with more emphasis on business diversification along the vertical business chain. Therefore, if it is a single-choice question, you should select "vertical integration strategy", and if it is a multiple-choice question, you need to add "diversification strategy" (related diversification).
If we must point out the difference between the two, the integration strategy is more macro in concept. It is to think about how to develop from the perspective of the entire enterprise. It can be extended from the upstream and downstream dimensions of the industry chain, or it can be viewed from the perspective of competition in the same industry. Achieve breakthroughs; while intensive strategies focus on how to achieve sustainable growth through the two dimensions of "product" and "market" and through the recombination of "new" and "old".
(2) Stability strategy
1. Concept
Stability strategy, also known as maintenance strategy, refers to a strategy that is limited to the operating environment and internal conditions, and the operating conditions expected by the company during the strategic period are basically maintained within the scope and level of the strategic starting point.
Companies adopting a stable strategy do not need to change their goals and objectives, but only need to concentrate resources on their original business scope and products to increase their competitive advantages.
2.Applicable conditions
The stable strategy is suitable for companies whose forecasts of the environment during the strategic period will not change much and whose operations were quite successful in the early stage (stable win, the premise is "win").
3.Advantages
(1) The risk of adopting this strategy is relatively small, because enterprises can make full use of various resources in the original production and operation fields.
(2) Avoid the huge capital investment and development risks necessary to develop new products and new markets.
(3) Avoid the cost of resource reallocation and combination.
(4) Prevent imbalances caused by too fast and too hasty development.
4.Risk
(1) Once the external environment of an enterprise changes significantly, the balance among the enterprise's strategic goals, external environment, and enterprise strength will be lost, and the enterprise will be in trouble.
(2) The stabilization strategy can also easily cause enterprises to weaken their risk awareness, and even form a corporate culture of fearing and avoiding risks, reducing the sensitivity and adaptability of enterprises to risks.
(3) Contraction strategy (★★★)
1.Meaning
Contraction strategy, also known as withdrawal strategy, refers to the strategy of enterprises to reduce the original business scope and scale.
2. Reasons for implementation
(1) Active reasons.
① The need for strategic reorganization of large enterprises: for example, in order to raise funds required for capital operations and improve the return on investment of enterprises, etc.
② Short-term behavior of small businesses: For example, the goal of some small entrepreneurs is to "make 1 million yuan." When the goal is basically achieved, the company is no longer willing to bear the cost and risk of continuing to operate.
(2) Passive reasons.
①External reasons: For example, external environmental crises such as the overall economic situation, industrial cycles, technological changes, policy changes, social values or fashion changes, market saturation, competitive behavior, etc.
② Internal reasons: For example, internal operating mechanisms are not smooth, decision-making errors, poor management, etc.
3. Ways to shrink strategies
4. Difficulties in implementation
(1) Difficulty in judgment.
How effective a contraction strategy is depends on how accurately the company or business situation is judged. And this is a very difficult job.
(2) Exit barriers.
①The degree of specificity of fixed assets. When assets are highly specific to specific businesses or locations, their transfer and conversion costs are high, making it difficult to exit the existing industry.
②Exit cost. Exit costs include labor agreements, relocation costs, spare parts repair capabilities, etc. If these costs are too high, they can increase barriers to exit.
③Internal strategic connections. This refers to the internal interconnections between a business unit within the enterprise and other business units of the company in terms of market image, marketing capabilities, use of financial markets and sharing of facilities. These connections led the company to consider retaining the business unit to be of strategic importance.
④Emotional disorders. When an enterprise formulates an exit strategy, it will trigger resistance among some managers and employees, because the exit of the enterprise often damages the interests of these personnel.
⑤ Government and social constraints. Taking into account the unemployment problem and the impact on the regional economy, the government sometimes opposes or discourages companies from exiting decisions.
Problem solver
Propositional perspective: Judgment of contraction strategy type.
Contraction strategy has been a frequent test site in recent years. Students need to accurately grasp the connotations of the three types of segmentation strategies and analyze them by grasping the correct keywords:
(1) Retrenchment and concentration strategy:
① Mechanism change: changing leadership, changing policies, changing systems, and changing incentives;
② Finance and financial strategy: building financial system, exchanging debt repayment agreement, etc.;
③Cost reduction strategy: reduce labor, materials, expenses, assets (such as lease change, sale and leaseback), departments, and scale.
(2) Shift to strategy: Adjust around the marketing mix (i.e. 4Ps, introduced later), but don’t forget the point of “repositioning”.
(3) Abandonment strategy: In addition to the six specific measures, everyone should pay more attention to the connotation of abandonment strategy, that is, the change of property rights.
2. Main approaches to development strategy
The three types of corporate overall strategies described earlier - development strategy, stability strategy, and contraction strategy, can be implemented in different ways. Below we focus on the options available for development strategy.
(1) Alternative paths for development strategy
(2) M&A strategy (★★★)
1. Types of mergers and acquisitions
2. Motives for mergers and acquisitions
(1) Avoid entry barriers, enter quickly, seize market opportunities, and avoid various risks.
(2) Obtain synergy effects. This is usually achieved through technology transfer or sharing of business activities.
(3) Overcome negative externalities of enterprises, reduce competition, and enhance control over the market.
Answer questions accurately
Question: How to understand "overcoming negative externalities of enterprises"?
Answer: "Negative externality" is an economic concept, which refers to the negative impact of an economic activity on people other than the participants in the activity. For example, a chemical company signed an agreement with City A to build a chemical plant on the outskirts of the city. If the factory cannot eliminate external pollution emissions, it will harm the interests of the citizens of city A, so building a chemical factory has negative externalities. In market games, enterprises often operate with the goal of maximizing their own interests. This strategic arrangement is a rational choice, but this rational choice may not always maximize its own benefits. For example, the enterprise implements A certain strategy triggered more exciting market competition, and companies in the industry started price wars one after another, reducing the overall profits of the industry, and "all losers". This is a typical outcome where individual rationality leads to collective irrationality. But mergers and acquisitions can solve this problem and correct this behavior. As long as one merger and acquisition occurs, the industry that originally had N players can become (N-1), thereby reducing irrational competition among enterprises, that is, reducing competition.
Question: How to find keywords related to "overcoming negative corporate externalities"?
Answer: "Overcoming negative externalities of enterprises" has never appeared in the previous exams with a keyword that exactly matches it. Instead, it is all related to the sentence "enhancing control over the market." Therefore, it is recommended to look for expressions related to "enhancing control over the market" when answering questions. For example:
(1) 2020 real multiple-choice question: "The sales network has expanded to more than two-thirds of the cities and some towns across the country, and its market share has increased by 20%, further consolidating its industry-leading position."
(2) 2019 Comprehensive Real Exam Questions: Wanxin Company’s acquisition of City A Company not only acquired the world’s top battery technology, established business contacts with global mainstream customers, but also gained greater appeal in the field of new energy batteries.
3. Reasons for failed mergers and acquisitions
(1) Beforehand: Improper decision-making.
Typical situations include:
① Failure to carefully analyze the potential costs and benefits of the target enterprise;
② Being too hasty makes it difficult to manage the acquired company;
③ Overestimating the attractiveness of the industry where the acquisition target is located;
④ Overestimating one’s ability to manage the acquired company;
⑤ Overestimating the potential economic benefits brought by mergers and acquisitions.
(2) Ongoing: Paying excessive M&A fees.
①Value assessment is the focus of the competition between sellers and buyers in M&A strategies. If the acquired company cannot be accurately valued, the acquiring party may bear the risk of paying too high M&A fees;
② High-cost mergers and acquisitions will increase the financial burden of enterprises, causing enterprises to face efficiency challenges from the beginning of mergers and acquisitions.
(3) Afterwards: Enterprise integration cannot be carried out well after mergers and acquisitions.
After completing mergers and acquisitions, enterprises are faced with the integration of strategy, organization, system, business and culture. Among them, the integration of corporate culture is the most basic, core and most difficult task.
(4) Special circumstances: Cross-border mergers and acquisitions face political risks.
Specific measures to prevent political risks in the host country can consider the following points:
① Strengthen the assessment of political risks in the host country and improve the dynamic monitoring and early warning system;
②Adopt a flexible international investment strategy to build a solid foundation for risk control;
③ Implement corporate localization strategies to reduce conflicts and frictions with host countries.
(3) Internal development (new construction) strategy (★)
Internal development, also known as endogenous growth, is when a company uses its own scale, profits, activities and other internal resources to achieve expansion without acquiring other companies (this is internal development in a broad sense). For many companies, especially those that need to design or manufacture products with high technology, internal development has become the main strategic development method.
1. Reasons for implementation
(1) The process of developing new products enables companies to deeply understand the market and products;
(2) There is no suitable acquisition target;
(3) Maintain a unified management style and corporate culture;
(4) Provide career development opportunities for managers;
(5) The consideration is lower because no additional amount needs to be paid for goodwill when acquiring the assets;
(6) Mergers and acquisitions often produce hidden or unpredictable losses, while internal development is unlikely to produce this situation;
(7) This may be the only reasonable way to achieve true technological innovation;
(8) It can be carried out in a planned manner, it is easy to obtain financial support from corporate resources, and the cost can be spread over time;
(9) Lower risk;
(10) The cost of internal development increases slowly.
2. Disadvantages of internal development
(1) Compared with the existing enterprises in the purchasing market, there are more competitors in the market, which may intensify competition in a certain market;
(2) Enterprises cannot have access to the knowledge and systems of other enterprises, which may be more risky;
(3) Lack of economies of scale or experience curve effects from the beginning;
(4) When the market develops very fast, internal development will appear too slow;
(5) Entry into new markets may involve very high barriers.
3. Application conditions of internal development strategy
(1) Accessible: The industry is in an imbalanced situation and structural barriers have not yet been fully established; behavioral barriers of existing companies in the industry are easily restricted.
(2) Resistance: The enterprise has the ability to overcome structural and behavioral obstacles, or the cost of the enterprise overcoming the obstacles is less than the income after the enterprise enters.
(4) Enterprise strategic alliance (★★★)
1. Basic characteristics of corporate strategic alliances
(1) Economic organization form: Strategic alliance is an "intermediate organization" between enterprises and the market.
(2) Corporate relationship: The parties forming a strategic alliance are an equal partnership formed through prior agreement based on resource sharing, mutual advantage, mutual trust, and mutual independence. This is different from the administrative affiliation within an organization and the market transaction relationship between organizations. The collaborative relationship between alliance enterprises is mainly manifested in the following:
①Equality in mutual exchanges. (Independent legal person, voluntary mutual benefit, independent decision-making)
②The long-term nature of the cooperative relationship. (Long-term cooperation enhances one’s own competitive advantages and maximizes long-term benefits)
③ Complementarity of overall interests. (Non-market transaction relationship, non-auxiliary relationship, which can maximize strengths and avoid weaknesses, reduce transaction costs, and generate synergistic effects)
④Openness of organizational form. (Dynamic, open and loose, gather when opportunities come and disperse when goals are achieved)
(3) Corporate behavior: Alliance is a strategic cooperative behavior. (It is not an emergency response, but a long-term plan, focusing on improving the operating environment and conditions shared by the alliance)
2. Motives for the formation of corporate strategic alliances
(1) Promote technological innovation.
The development costs of high-tech products are increasing day by day, and it is difficult for a single enterprise to pay independently. It must be shared by establishing strategic alliances.
(2) Avoid business risks.
By establishing strategic alliances and expanding the density and speed of information transmission, we can avoid the blindness of a single enterprise in market development and research and development and the waste of innovative resources in the whole society caused by working alone, and reduce market development and technological innovation. risks of.
(3) Avoid or reduce competition.
The establishment of strategic alliances is conducive to the formation of a new competition model, replacing competition with cooperation, and reducing the high costs of dealing with fierce competition. This idea of competition and cooperation is not only manifested between suppliers and buyers, but also among competitors in the same industry.
(4) Realize resource complementarity.
Through strategic alliances, resources sharing and complementary advantages can be achieved.
(5) Open up new markets.
Establishing extensive strategic alliances can quickly diversify business scope and expand business areas.
(6) Reduce coordination costs (advantages compared with mergers and acquisitions).
The strategic alliance method does not require the integration of enterprises, so it can reduce coordination costs.
Note: The motivations for companies in (1) to (5) above to implement strategic alliances can also be realized through mergers and acquisitions; compared with mergers and acquisitions, strategic alliances do not require the integration of enterprises, so they can reduce coordination costs. For example, after the American company Cisco successfully merged and acquired more than 80 large and small companies, it concluded that for large target companies, post-merger integration effects are generally not ideal. Therefore, strategic alliances are the most effective way to cooperate. suitable. The reason is that the coordination costs of acquiring large enterprises are too high.
3. Main types and characteristics of corporate strategic alliances
4. Management and control of strategic alliances
(1) Enter into an agreement.
When a strategic alliance is formed through a contract or agreement, whether the parties to the alliance can abide by the signed contract or agreement mainly depends on the supervision and management of the enterprise. When a dispute occurs, they often do not choose court judgments or third-party arbitration that are more costly to implement. Alliance members negotiate and resolve among themselves. Therefore, it is necessary to clarify some basic contents when entering into an agreement.
① Strictly define the goals of the alliance;
② Carefully design the alliance structure;
③Accurately evaluate the assets invested;
④Stipulate liability for breach of contract and terms of dissolution.
(2) Establish an alliance of cooperation and trust.
Alliance companies must trust each other and be oriented toward maximizing the interests of both parties, rather than maximizing their own interests. Once both parties trust each other, the formal alliance contract will become less important, and the alliance relationship will become more stable because of trust.
Trust can reduce the supervision cost between alliance partners, greatly improve the possibility of alliance success, and is the most effective means to influence and control the behavior of alliance partners.
Problem solver
Proposition angle 1: Judgment of strategic alliance type.
Judging the type of strategic alliance is a very important test point and must be tested every year, but the overall difficulty is not high. Just one question needs to be prompted: As long as it involves "shareholding", does it have to be an equity alliance?
The answer is wrong. The distinction between the two cannot be judged only by "shareholding", because contractual alliances can also involve equity investments, but under contractual alliances they do not hold shares in each other, but may only be unilateral investments, thus carrying out more in-depth research. cooperate.
Proposition Angle 2: Case analysis of strategic alliance motivations.
This is a high-frequency test point for subjective questions. First of all, students need to memorize these six sentences accurately. The mantra is "exploit and complement each other, raise one and drop three".
Secondly, the idea of solving this type of subjective questions is consistent with the "motivation of integrated strategy" - "background material (for, with) effectiveness (improvement, improvement)".
In addition, from the perspective of case analysis, since the literal meaning of these six sentences is very clear, it is not difficult to find key words. However, students need to be reminded that these six sentences are not independent, and there are major differences in their connotations. The most typical example is that "opening up new markets" and "promoting technological innovation" can be regarded as "achieving resource complementarity", which are the complementarity of customer resources and technical resources respectively. Therefore, the same sentence may exist in the actual answer. Original case text Corresponding to the situation of multiple motivations, students are asked to establish expectations in advance to improve the speed of answering questions.
Section 2 Business Unit Strategy
Business unit strategy, also known as competitive strategy, business unit strategy involves the managers and support staff of each business unit. The main task of these managers is to concretize the corporate goals, development directions and measures included in the company's strategy to form the specific competition and business strategies of this business unit.
1. Basic competitive strategy (★★★)
Take offensive or defensive actions to establish a well-established position in the industry and successfully deal with the five competitive forces, thereby winning extraordinary investment returns for the company. Including: cost leadership strategy, differentiation strategy and focus strategy.
In order to achieve this goal, the methods that each company can adopt are different, and the best strategy for each specific company is a unique product that ultimately reflects the internal and external environment in which the company operates. However, in the broadest sense, Porter summarized the above three basic strategies that are internally consistent.
(1) Cost leadership strategy
1.Meaning
A company's strategy is to become a cost leader in the industry by strengthening cost control internally and minimizing costs in areas such as research and development, production, sales, services, and advertising.
2. Advantages or motivations
(1) Create barriers to entry;
(2) Enhance bargaining power;
(3) Reduce the threat of substitutes;
(4) Maintain a leading competitive position.
3. Implementation conditions
(1) Market situation:
①Consumers:
a. Care about price: The product has high price elasticity, and there are a large number of price-sensitive users in the market;
b. Don’t care about the brand: Buyers don’t pay much attention to the brand, and most buyers use the product in the same way;
c. Easy replacement: consumers’ switching costs are low.
② Products: The products of all companies in the industry are standardized products, and it is difficult to differentiate products.
③Competitors: Price competition is the main means of market competition.
(2) Resources and capabilities:
①Choose an appropriate trading organization form;
② Reduce the costs of various factors;
③ Focus on gathering;
④Equip corresponding production facilities in industries with significant economies of scale to achieve economies of scale;
⑤ Improve the utilization of production capacity;
⑥Improve productivity;
⑦Improve product process design.
4.Risk
(1) Cost: Changes in technology may wipe out past investments (such as scale expansion, process innovation, etc.) and accumulated experience used to reduce costs.
(2) Competitors: New entrants or followers in the industry achieve the same or even lower product costs by imitating or investing in higher-tech facilities.
(3) Consumers: Market demand has shifted from focusing on price to focusing on the brand image of products, turning the company's original advantages into disadvantages.
(2) Differentiation strategy
1.Meaning
The products and services provided by an enterprise to customers are unique within the industry. This feature can bring additional price increases to the product. If the overflow price of an enterprise's products or services exceeds the increased cost due to its uniqueness, then, Companies that possess this differentiation will gain a competitive advantage.
2. Advantages or motivations
(1) Create barriers to entry;
(2) Enhance bargaining power;
(3) Resist the threat of substitutes;
(4) Reduce customer sensitivity.
3. Implementation conditions
(1) Market situation:
①Consumers: Customers’ needs are diverse;
②Product: The product can be fully differentiated and recognized by customers;
③ Competitors: The industry in which the enterprise is located undergoes rapid technological changes, and innovation becomes the focus of competition.
(2) Resources and capabilities:
① Have an incentive system, management system and a good creative culture that can ensure the stimulation of employee creativity;
②Have strong R&D capabilities and product design capabilities;
③Have strong marketing capabilities;
④Overall: The ability to improve the quality of a certain business operation, establish product image, maintain advanced technology and establish and improve distribution channels as a whole.
4.Risk
(1) Cost: The cost for enterprises to differentiate their products is too high.
(2) Consumers: Market demand changes.
(3) Competitors: Competitors’ imitation and attacks narrow or even reverse the established differences.
(3) Centralization strategy
1.Meaning
A strategy that uses cost leadership or product differentiation to gain competitive advantage for a specific buying group, product segment, or regional market. Divided into two categories: focused cost leadership strategy and focused differentiation strategy.
2. Advantages or motivations
(1) Able to withstand the threats of the five competitiveness types of the industry;
(2) It can enhance relative competitive advantages.
3. Implementation conditions
(1) Market situation:
①Consumers: There are differences in needs among buyer groups.
② Product (or market): The target market is relatively attractive in terms of market capacity, growth rate, profitability, competition intensity, etc.
③Competitors: In the target market, there are no other competitors using similar strategies.
(2) Resources and capabilities:
Enterprises have limited resources and capabilities, making it difficult to achieve cost leadership or differentiation in the entire industry, and can only select individual market segments.
4.Risk
(1) Market: Risks caused by a narrow target market.
(2) Competitors: entry and competition of competitors.
(3) Consumers: The difference in demand among buyer groups becomes smaller.
Problem solver
Proposition perspective: case analysis of three basic competitive strategies.
The three basic competitive strategies are very important test points and require a large amount of memory. Therefore, here are the key points and memory methods:
(1) Advantages of three basic competitive strategies:
①Memory skills: combined with Porter’s five forces model memory;
②Problem-solving skills: consistent with the third answering skill in Proposition Perspective 2 of the "Integrated Strategy" Problem-Solving Master.
(2) Conditions for the implementation of three basic competitive strategies:
①Market situation: Combined with the memory of the right half of the 1 234 model, the core focus is on the three dimensions of "consumers", "products" and "competitors":
②Resources and capabilities:
a. There is a lot of content in cost leadership strategy. Students can memorize it by drawing pictures. Please share the details in class;
b. There is not much content in the differentiation strategy, but there is a certain degree of difficulty in understanding it, especially Article 4 of it, which “has the ability to generally improve the quality of a certain business, establish product image, maintain advanced technology, and establish and improve distribution channels. ”, this clause is usually relatively obscure in cases. If the case contains statements with similar meanings such as “the management’s concept is correct, the decision is correct, or the company has implemented an important strategy or measure”, it will fall under this clause.
(3) Risks of three basic competitive strategies:
(4) Strategy Clock - Comprehensive analysis of basic strategies
Companies encounter many problems when they try to use the concepts of basic competitive strategy to address actual strategic choices. The actual situation encountered by enterprises is relatively complex and cannot be simply summarized into which basic strategy should be adopted.
Cliff Bowman integrated these issues into a system, which he called the "Strategic Clock," which can synthesize many of Porter's theories.
Taking the price of the product as the abscissa and the value of the product recognized by customers as the ordinate, the company's possible competitive strategy choices are expressed in eight ways on this plane.
1. Cost leadership strategy
2. Differentiation strategy
3. Mixed strategy
4. Failure strategy
Problem solver
Propositional perspective: Judgment of strategic types and concept analysis under the strategic clock model.
Although the content related to the strategic clock is not very difficult, there is a lot of content that is easy to confuse and make mistakes. Everyone needs to be reminded to pay attention to:
(1) Mixed strategy is not a mixture of any two competitive strategies, but only one combination: cost leadership and differentiation;
(2) The low-value and low-price strategy is a very viable strategy, not a failure strategy;
(3) There is a low-price strategy, but there is no low-value strategy; there is a high-value strategy, but there is no high-price strategy (because it violates basic business logic);
(4) Clarify the correspondence between the effective competitive strategy and the basic competitive strategy under the strategic clock: cost leadership strategy includes low price and low value strategy (concentrated cost leadership strategy) and low price strategy (cost leadership strategy); differentiation strategy includes high value strategy (differentiation strategy) and high value high price strategy (focused differentiation strategy).
2. Competitive strategies for small and medium-sized enterprises (★★)
Porter conducted a more specific strategic analysis of several important types of industrial environments in "Competitive Strategy". His analysis is mainly based on the degree of industrial concentration and industry maturity. Among them, scattered industries and emerging industries are mostly based on small and medium-sized enterprises, so in a sense, it can also be said to be a study of the competitive strategies of small and medium-sized enterprises. The following will elaborate on some special strategic issues in fragmented industries and emerging industries, and cannot be used as a comprehensive guide to formulating strategies in these industries.
Note: Fragmented industries start from the perspective of industrial structure, while emerging industries start from the perspective of development stages. There is a logical overlap between the two.
(1) Competitive strategies in fragmented industries
1. Concept
Fragmented industry is an important structural environment. In this kind of industry, the degree of industrial concentration is very low. No company occupies a significant market share, and no one company can have a significant impact on the development of the entire industry. For example, fast food industry, laundry industry, photography industry, etc.
2. The reasons for the fragmentation of the industry - the basic economic characteristics of the industry itself
(1) Low entry barriers or exit barriers - low entry barriers are the prerequisite for the formation of a fragmented industry.
(2) The diversification of market demand leads to a high degree of product differentiation - demand diversification (daily consumer goods, such as restaurants, barber shops, clothing stores) and location decentralization (such as fast food, supermarkets, farmers' markets).
(3) There are no economies of scale or it is difficult to achieve economies of scale.
(4) Other reasons.
① Government policies and local regulations impose restrictions on the concentration of certain industries.
② No enterprise in the new industry has yet mastered sufficient skills and capabilities to occupy an important market share and other factors.
3. Strategic choices for scattered industries
4. Beware of potential strategic traps
(1) Avoid seeking dominance - "If you don't have diamonds, don't do porcelain work."
The basic structure of fragmented industries determines that seeking dominance is ineffective unless fundamental changes can occur.
(2) Maintain strict strategic binding force.
A volatile strategy may produce results in the short term, but in the long run it will weaken one's own competitiveness.
(3) Avoid excessive centralization.
The essence of competition in fragmented industries lies in personnel services, local contacts, close control of business, and the ability to respond to fluctuations and style changes. Centralization affects production efficiency, delays response time, and reduces personnel initiative.
(4) Understand competitors’ strategic goals and management costs.
Family-run enterprises often have different goals than joint-stock enterprises.
(5) Avoid overreaction to new products.
Due to the diversity of demand in fragmented industries and the lack of economies of scale, large investments made by companies in new products are not easy to recoup during the maturity period of the product, and it is difficult to obtain higher returns.
(2) Competitive strategies in emerging industries
From the perspective of strategy formulation, the basic characteristic of emerging industries is that there are no rules of the game. The lack of rules of the game is a source of both risk and opportunity.
1. Common characteristics of the internal structure of emerging industries
Emerging industries differ greatly from each other in their internal structures, but they still have some common structural characteristics:
(1) Technical uncertainty;
(2) Strategic uncertainty;
(3) Rapid changes in costs;
(4) The influx of budding companies and the establishment of new businesses (employees in established companies establish their own new companies);
(5) First-time buyers (there are many first-time consumers, but more potential consumers have a wait-and-see attitude, so they need to be induced to buy).
2. Obstacles and opportunities for the development of emerging industries
(1) Development obstacles: Analyzed from the perspective of the five competitivenesses of the industry, the development obstacles of emerging industries are mainly manifested in three aspects: suppliers, buyers and substitutes of emerging industries. Their roots also lie in the structural characteristics of the industry itself. Common developmental disabilities include:
① Difficulties in selecting, acquiring and applying proprietary technology;
② Insufficient supplies of raw materials, parts, funds and other supplies;
③Customer confusion and waiting and watching;
④The reaction of the substituted product;
⑤ Lack of courage and ability to take risks.
(2) Development opportunities: The development opportunities of emerging industries are more reflected in the other two aspects of the five competitivenesses - barriers to entry and competition from existing enterprises in the industry. Since the barriers to entry for emerging industries are relatively low, the industry is still in an unbalanced state, and the competition structure has not yet been fully established, therefore, compared with mature industries, the entry costs and competition costs of emerging industries will be much smaller.
3. Strategic choices for emerging industries
In emerging industries, development risks and opportunities coexist, and both risks and opportunities come from the uncertainty of the industry. So the strategy-making process in emerging industries must deal with this uncertainty.
(1) Shaping the industrial structure: The overwhelming strategic issue in emerging industries is to consider whether enterprises have the ability to promote the stabilization and formation of the industrial structure.
(2) Correctly treat the externalities of industrial development: the balance between the overall interests of the industry and the company's own interests.
(3) Pay attention to changes in industrial opportunities and obstacles, and take the initiative in industrial development and changes.
(4) Choose the appropriate time and field to enter.
①Suitable for early entry:
a. The image and reputation of an enterprise are crucial to customers, and an enterprise can develop and enhance its reputation because of pioneers;
b. The learning curve in the industry is very important. Experience is difficult to imitate and will not become obsolete due to continuous technological upgrading. Entering an enterprise early can start the learning process earlier;
c. Customer loyalty is very important, and those companies that sell to customers first will earn higher profits;
d. Early cooperation with raw material supply and distribution channels is crucial to industrial development.
②Situations not suitable for early entry:
a. The market segments that compete in the early stage are different from the situation after the industry matures. Enterprises that enter early have established a competitive foundation and face excessive switching costs;
b. In order to shape the industrial structure, it is necessary to pay a high price for opening up the market, including customer education, regulatory approval, technology development, etc., and the benefits of opening up the market cannot become exclusive to the enterprise;
c. Technological changes make early investments obsolete and enable late entrants to benefit from having the latest products and processes.
Problem solver
Propositional perspective: case analysis of common characteristics of the internal structure of emerging industries and development obstacles. Emerging industries have been a relatively frequent test site in recent years. The common characteristics and development obstacles of emerging industries are usually tested together. Therefore, here are some tips:
(1) "Technological uncertainty" and "difficulty in selecting, acquiring and applying proprietary technology" usually correspond to the same sentence in the case;
(2) "First-time buyers" and "customers' confusion and wait-and-see" usually correspond to the same sentence in the case;
(3) "Rapid changes in costs" and "Insufficient raw materials, parts, funds and other supplies" may correspond to the same sentence in the case, but they are not absolute;
(4) "Lack of courage and ability to take risks" is usually rather vague. In cases, it is often expressed as a company making a more risky decision, or having the courage to do something (while companies in other emerging industries Don't dare to do this).
Propositional perspective: case analysis of strategic selection of emerging industries.
This is a popular test point for subjective questions in recent years, and it is somewhat difficult. The following is a summary of the problem-solving skills for students to locate the original text of the following cases:
First, if the original text of the case expresses "the enterprise has implemented certain key measures in emerging industries", it can directly correspond to "shaping the industrial structure" and "paying attention to the changes in industrial opportunities and obstacles, and taking the initiative in industrial development changes" These two sentences.
Second, if there is a relationship between the case subject enterprise and other industries (typically such as the financial industry) or other institutions (such as hospitals, universities, government agencies, etc.), or it expresses that the enterprise has guided or changed the customer's understanding, Knowing, etc. corresponds to "correctly treating the externalities of industrial development."
3. Blue Ocean Strategy (★★★)
Since the publication of Professor Porter's two strategic monographs "Competitive Strategy" and "Competitive Advantage", "competition" has become a keyword in the field of strategic management. Under the guidance of competition-based strategic thinking, companies often choose between "differentiation" and "cost leadership" strategies. But today, no matter whether they adopt a "differentiation" or "cost leadership" strategy, the space for companies to achieve profitable growth is getting smaller and smaller. In this case, how can companies stand out from the bloody competition? How can you start and sustain profitable growth? Blue Ocean Strategy (BlueOceanStrategy) points out a new path for enterprises to lead to future growth.
The "Red Ocean" strategy is mainly based on the existing industries and markets, and adopts conventional competition methods to compete tit-for-tat with enterprises in the same industry. The "blue ocean" strategy refers to a strategy that is not limited to existing industry boundaries, but strives to break such boundary conditions and open up and occupy new market space by providing innovative products and services.
(1) The connotation of blue ocean strategy
(1) Blue ocean pioneers do not regard competition as their benchmark, but follow a completely different set of strategic logic, namely value innovation, which is the cornerstone of blue ocean strategy.
(2) It is called value innovation because it does not focus on competition, but strives to make a leap in the value of both customers and enterprises, thereby opening up a new, non-competitive market space.
(3) Value innovation is not just “innovation”, but a strategic issue covering the entire company’s behavioral system. Value innovation requires enterprises to guide the entire system with the goal of achieving a leap in customer value and the enterprise's own value. If these two goals cannot be combined, innovation will inevitably stray outside the strategic core.
(4) Key differences between blue ocean strategy and red ocean strategy.
(2) Principles for formulating and implementing blue ocean strategy
Blue ocean strategy is a brand-new strategic thinking, and its formulation and implementation methods are completely different from typical strategic planning. Blue Ocean Strategy develops a coherent process of drawing and discussing strategic layout to move corporate strategy into the blue ocean.
(3) Basic rules for reconstructing market boundaries
Blue ocean strategy summarizes six basic rules for rebuilding market boundaries, which is called the six-path framework, thereby helping companies accurately select market opportunities with blue ocean characteristics from a large number of opportunities.
1. Path 1: Examine alternative industries
The concept of alternative products is broader than alternatives. Products or services that are different in form but have the same function or core utility are substitutes. Alternatives also include products or services that have different functions and forms but the same purpose.
Detailed explanation of the principle
How to understand "products or services with different functions and forms but the same purpose"?
For example, in order to achieve the purpose of leisure, people can choose from many leisure methods, such as watching movies or playing video games. Therefore, playing video games is an alternative to watching movies. From a definition point of view, the concept of alternative products is broader than the concept of alternatives, but in the actual exam, students do not need to worry about the relationship between the two.
2. Path 2: Across strategic groups
Chapter 2 of this book explains the fourth perspective of strategic group analysis, which is “using strategic group diagrams can also predict market changes or discover strategic opportunities.” This is another way to reconstruct industry boundaries.
3. Path Three: Redefine the buyer group of the industry
Companies in an industry usually focus on a certain type of buying group. For example, the pharmaceutical industry mainly focuses on influential groups, namely doctors; the office supplies industry mainly focuses on buyers, that is, the purchasing department of the company; and the clothing industry mainly sells products directly to users.
Challenging the industry’s common sense about target buyer groups can lead us to discover new blue oceans.
4. Path 4: Look at complementary products or services
A product or service is rarely used alone. In many cases, their value will be affected by other products or services. However, in most cases, the products produced or services provided by enterprises are limited to the scope of the industry. In fact, there is often tremendous value hidden behind complementary products or services.
5. Path 5: Reset customers’ functional or emotional appeals
Some industries compete mainly through price and function, focusing on the utility brought to customers, and customer demands are functional; other industries mainly compete based on customer feelings, and customer demands are emotional. New market opportunities are often discovered when companies focus on challenging functional or emotional appeals that already exist in an industry.
6. Path Six: Across Time
Over time, many industries will be affected by changes in external trends, such as the rapid rise of the Internet and the rise of the global environmental movement. If companies can predict these trends correctly, they may find blue ocean market opportunities.
Problem solver
Propositional perspective: Case analysis of the characteristics of blue ocean strategy and the basic rules of reconstructing market boundaries.
Blue ocean strategy is a very important test point in this book, and it is somewhat difficult. The following is a summary of the following problem-solving skills based on the textbook examples and answers to real questions:
(1) Examine the characteristics of blue ocean strategy.
When answering the question, you can combine the first two points and the last two points respectively, that is, summarize the blue ocean strategy according to three characteristics:
①Avoid competition and expand non-competitive market space - Keywords: no competition/"I am different from you";
②Create and seize new needs - Keywords: consumers;
Note: Audiences, tourists, students, and patients are all consumers, and consumers are different in different case backgrounds;
③ Break the law of interchange between value and cost, pursue differentiation and low cost at the same time, and integrate corporate behavior into a system - keyword: cost.
(2) Examine the basic rules for reconstructing market boundaries.
① When there is a combination of industry/product A and industry/product B, the corresponding paths include:
②When keywords such as "conform to the trend" and "adapt to the pursuit of ×××" appear: participate in shaping external trends across time;
③When there is a change in the scope of customers: Redefine the buyer group of the industry.
(4) Summary
(1) Fundamental change: Blue ocean strategy represents a paradigm shift in the field of strategic management, that is, a shift from positioning selection under a given structure to changing the market structure itself.
(2) Based on reality rather than conjecture: Since the creation of blue ocean is based on value innovation rather than technological breakthroughs, and is based on the reordering and construction of existing market realities rather than conjectures and predictions of future markets, companies can Go for it in a systematic, replicable way.
(3) Either inside or outside: Blue oceans can appear outside the boundaries of existing industries, or they can originate in the existing "red oceans" of industries.
(4) Higher level: Blue ocean strategy is by no means limited to the scope of business strategy (or competitive strategy). It focuses on the reconstruction of corporate industry and market boundaries, and therefore involves more aspects of corporate strategy.
Section 3 Functional Strategy
Functional strategy, also known as functional-level strategy, mainly involves various functional departments within the enterprise, such as marketing, finance, production, R&D, human resources, information technology, etc., to ensure better allocation of internal resources of the enterprise, serve strategies at all levels, and improve organizational efficiency.
1. Marketing strategy (★★★)
(1) Market Segmenting
Market segmentation, also known as market segmentation, refers to dividing an overall market into two or more user groups based on the differences of users in the overall market and certain factors that affect user needs and desires. Each user group with similar demand characteristics constitutes a market segment (or submarket). There are obvious differences in needs between different market segments, that is, user groups.
1. Consumer market segmentation
Problem solver
Propositional perspective: Analysis of the basis for market segmentation.
Before 2021, market segmentation basis analysis was a high-frequency test point for objective questions, but in 2021 it will be tested in the form of subjective questions, and students need to pay close attention to it. It is recommended that students follow the following techniques for analysis:
(1) Analysis of geographical segmentation and population segmentation: "Country" is the basis for geographical segmentation, but "nationality" is the basis for population segmentation. Although different countries usually mean different nationalities, the two are essentially different. The essence of a country is the form of community formed by groups of people within a certain range, and the essence of nationality is the identity of an individual belonging to a certain country. In addition, some countries define nationality based on jus soli doctrine, and some countries define nationality based on jus sanguinis doctrine. For example, all children of expatriates will have dual nationality at birth, or children born with dual nationality will have dual nationality because their parents have different nationalities. In short, you should read the question description clearly during the exam and do not confuse "country" and "nationality".
(2) Analysis of psychological segmentation and behavioral segmentation: There are only two cases of psychological segmentation mentioned in the textbook, while the behavioral segmentation basis is more complicated. Therefore, from the perspective of solving the problem, it is recommended that students use the elimination method to judge, because geographical segmentation and population segmentation are easy to judge. As long as you find the "psychological segmentation", you can judge that the remaining segmentation basis belongs to behavioral segmentation. What is psychological segmentation? First, lifestyle (frequently tested): In layman’s terms, it is how a person lives. There are two typical examples, one is "pursuit of fashion/tradition/high quality", the other is "life customs"; Second, personality (rarely examined): refers to a person’s psychological tendencies or characteristics. A typical example is that insurance products can be customized into different categories of products based on the risk preferences/tolerance of different customers.
(3) The meaning of behavioral segmentation basis: Behavioral segmentation basis more directly reflects the differences in consumer needs. Its specific explanation is as follows:
2. Industrial market segmentation
Some of the segmentation variables of the industrial market are the same as the segmentation variables of the consumer market, such as geographical factors, pursuit of benefits, user status, degree of use, trust in the brand, users' attitude towards the product, etc. However, the industrial market also has its own particularities. The most commonly used segmentation variables can be summarized as the user's industry category, user size, user geographical location and purchasing behavior factors.
(2) Target market selection (Market Targeting)
Market segmentation is the basis for selecting target markets. After market segmentation, due to the constraints of internal and external conditions, enterprises can choose one or a few market segments among many market segments based on the characteristics of the product, their own resources and capabilities, which will be beneficial to the enterprise's advantages and achieve the best or best results. Satisfactory economic segments serve as target markets.
1. Target market selection strategy
(1) Undifferentiated marketing strategy.
①Meaning: The enterprise regards the entire market as its target market, only considers the commonality of market demand, without considering its differences, and uses one product, one price, and one sales method to attract as many consumers as possible.
② Advantages: Single variety, suitable for mass production and sales, giving full play to the advantages of economies of scale; it can reduce the costs of production, inventory and transportation, reduce the costs of advertising, promotion, market research and market segmentation, and then compete in the market at a low cost Gain a competitive advantage.
③Disadvantages: Poor adaptability. Once market demand changes, it is difficult to adjust the company's production and marketing strategies in a timely manner. Especially after the product life cycle enters the mature stage, the means of competition are too single, so the risk is greater.
(2) Differentiated marketing strategies.
①Meaning: The enterprise selects two or more, or even all market segments as target markets, and according to the demand characteristics of different market segments, designs and produces different products, formulates different marketing mix strategies, and targets Meet the needs of customers in different market segments.
② Advantages: Facing a broad market, meeting the needs of different consumers, helping to expand sales and enhance competitiveness; the enterprise has strong adaptability, plenty of room for maneuver, and does not rely on one market or one product.
③Disadvantages: Due to small batch and multi-variety production, enterprises are required to have a high level of management and management; due to the diversification of varieties, prices, sales channels, advertising, and promotion methods, production costs, R&D costs, inventory costs, sales expenses, and market Research costs will increase accordingly, which may reduce economic benefits.
(3) Centralized marketing strategy.
①Meaning: Due to limitations of resources and other conditions, enterprises use one or a few sub-markets with similar properties as the target market, trying to occupy a larger market share in fewer sub-markets.
② Advantages: Especially suitable for small businesses with limited resources, or companies that have just entered a new field. Enterprises can concentrate on using limited resources to implement specialized production and sales, save marketing expenses, and increase product and enterprise visibility.
③Disadvantages: Too much dependence on a single and narrow target market. Once the target market situation suddenly changes, the company has little room for maneuver and high risks. At the same time, when strong competitors enter the target market, the company will be seriously affected.
2. Factors to consider when choosing a target market
(3) Market positioning
Market positioning is to make the company's products have certain characteristics, adapt to certain needs and preferences of the target market, and create a unique image and appropriate position of the product in the minds of target consumers.
Detailed explanation of the principle
How to understand market positioning?
Market positioning refers to the process of activities by which an enterprise establishes a unique position in the minds of target customers. For example, Wal-Mart's market positioning is "everyday low prices", Haier's market positioning is "high taste, high price", McDonald's market positioning is "hygienic and convenient fast food", 7-up's market positioning is "non-Cola", they All have achieved great success due to reasonable market positioning.
1. Initial positioning and repositioning
(1) Initial positioning:
After the company determines the target market, it performs the first market positioning of the product, also called primary positioning. Generally, new products are launched into the market for the first time.
(2) Repositioning:
As market conditions change, products still need innovative positioning, that is, repositioning or repositioning the product. Before repositioning, companies should carefully consider and evaluate whether the cost of improving product features and shifting to another positioning is less than the sales revenue in this new market to ensure that there is still profit after product repositioning.
2. Market positioning strategy
Answer questions accurately
Question: What is the relationship between market segmentation, target market selection and market positioning? These concepts are too obscure. Can you explain them graphically?
Answer: These three concepts are indeed somewhat abstract, and many beginners cannot well understand their connotations and relationships. Let's try to explain the relationship between these three graphically:
(4) Design marketing mix (4Ps)
Marketing mix refers to the process in which an enterprise comprehensively uses various factors that the enterprise can control and combines them optimally in order to pursue expected marketing goals. Under the guidance of marketing strategy, enterprises need to design a marketing mix composed of four factors under the control of the enterprise: product, price, distribution and promotion, referred to as 4P mix.
1. Product strategy
(1) Product portfolio strategy.
①Related concepts: width, length, depth and relevance of product portfolio:
a. The width of product portfolio refers to how many product categories a company has.
b. The length of product portfolio refers to the total number of product items included in an enterprise's product portfolio.
c. The depth of the product portfolio refers to the number of designs, varieties, and specifications of each product in the product category.
d. The relevance of product portfolio refers to the degree of close correlation between various product categories of an enterprise in terms of end use, production conditions, distribution channels, etc.
②Strategy type:
(2) Brand and trademark strategy.
(3) Product development strategy.
The definition of new products is relatively broad, mainly referring to products that open up new markets, products that replace existing products, and substitutes for existing products.
Reasons for product development include:
① The enterprise has a high market share and strong brand strength, and has a unique competitive advantage in the market;
② There is potential growth in the market;
③Continuous changes in customer needs require new products, and continuous product updates are the only way to prevent products from being eliminated;
④Need to carry out technological development or adopt technological development;
⑤Enterprises need to respond to competitive innovations in the market.
2. Price strategy
(1) Basic pricing methods.
The three factors that have the greatest impact on pricing are cost, market or consumer demand, and competition. Among them, cost is the lower limit of price, customers' perception of product value is the upper limit, and the prices of competitive companies' products and substitutes provide a reference.
①Cost-oriented pricing method:
The simplest and most commonly used by enterprises. Specific methods can be divided into four types: cost-plus pricing, break-even pricing, target profit pricing and variable cost pricing.
②Demand-oriented pricing method:
Different prices are set according to the strength of market demand. If the market demand is large, the price will be high; if the demand is small, the price will be low. Specifically include:
③Competitive price pricing method:
Use similar products that compete with each other in the market as the basic price standard, and adjust the price level as competition changes. The main methods are prevailing price pricing and sealed bid pricing.
(2) Main pricing strategies.
① Psychological pricing strategies: Pricing strategies adopted to adapt to consumers’ purchasing psychology, mainly include mantissa pricing, integer pricing, prestige pricing and solicitation pricing.
② Product portfolio pricing strategy: including series product pricing, by-product pricing, related product pricing and bundled pricing, etc.
③ Discount and discount strategies: including various price reduction strategies, that is, reducing a certain percentage of the payment based on the original price. There are cash discounts, quantity discounts, transaction discounts, seasonal discounts and promotional discounts, etc.
④Geographical price difference strategy: A price strategy that considers buyers and sellers sharing transportation, loading and unloading, warehousing, insurance and other costs based on the geographical differences between buyers and sellers, including origin price, destination delivery price, unified delivery price, and zoned delivery price and subsidized freight pricing, etc.
(3) New product pricing strategy.
① Penetration pricing method (low price): Set a very low price when a new product is launched on the market in order to seize sales channels and consumer groups, making it more difficult for competitors to enter the market. This is a strategy that sacrifices short-term profits for long-term profits.
② Skimming pricing method (high price): Set a higher price at the beginning of the launch of a new product, and gradually reduce the price as production capacity increases. This approach aims to achieve high unit profits during the initial stages of the product life cycle.
③ Satisfactory pricing strategy (middle price): a moderate pricing strategy between the above two pricing strategies. This method is intended to simultaneously achieve the goal of product prices that are acceptable to customers and that the company can make a certain profit at the same time.
3. Distribution strategy
Distribution strategy determines the best way for your product to reach customers. Distribution strategies address differences in location, time, product quantity, and ownership, and address issues such as how to distribute products and how to locate physical stores.
Distribution strategy should be closely related to three aspects: price, product and promotion. The channels through which a product is available are important to customers' perception of the quality and condition of the product. Distribution channels must align the image of the product with the customer's perception of the product.
The first classification:
The second classification:
The third category:
4. Promotional strategy
The purpose of promotion is to win the attention of potential customers and stimulate their desire and purchasing behavior. The way in which a business communicates the characteristics of its product or service to prospective customers is known as the promotional mix.
(1) Composition of promotional mix elements.
(2) Promotional mix strategy.
①Push strategy (push to consumers through channel dealers): "Push" products to final consumers through marketing channels. Manufacturers' marketing activities (mainly personal selling and trade promotion) are mostly targeted at channel members, motivating them to purchase products and sell to final consumers.
②Pull strategy (direct-to-consumer): Relying on market activities (mainly advertising and consumer promotion) carried out directly by manufacturers to point to final consumers and encourage them to purchase products. If a pull strategy works, consumers will request products from channel members, who in turn will request products from manufacturers.
③Push-pull combined strategy: Enterprises use push strategy and pull strategy together to stimulate market demand through advertising while vigorously promoting to middlemen.
2. Research and development strategy (★★)
(1) Several important points
(1) Research and development is defined as corporate innovation at the organizational level and cannot be carried out independently from other parts of the company.
(2) R&D can be basic research (underlying technology), applied research (application scenarios) and development research (trial production), with the purpose of improving products or processes.
(3) Type of research and development:
Product research and process research.
(4) The source of power for R&D: it can be “demand-pull” or “technology-driven”.
(2) The strategic role of R&D
(3) R&D positioning
3. Production and operation strategy (★★)
Production and operation strategy is the guiding ideology followed by an enterprise when constructing its production and operation system based on the target market and product characteristics, as well as a series of decision-making plans, content and procedures under this guiding ideology.
(1) Main factors involved in production and operation strategy
(2) Contents of production and operation strategy
Enterprise production and operation strategy includes the following aspects.
1. Selection of products (services):
The following factors need to be considered:
(1) Market conditions;
(2) The internal production and operation conditions of the enterprise;
(3) Financial conditions;
(4) Differences in work objectives of various departments of the enterprise.
2. Make or buy options
(1) Completely homemade.
(2) Self-made in the assembly stage, that is, the "outsource and make your own" strategy.
Tip: For manufacturing companies with complex product processes and numerous parts and components, if the outsourcing price is reasonable and the market supply is stable, the company will consider outsourcing or outsourcing the supply of non-critical parts that do not involve core technologies.
3. Selection of production and operation methods
(1) Large batch, low cost: suitable for the provision of products or services with large demand and small differences. (such as Wal-Mart, Ford Motor).
(2) Multiple varieties and small batches: suitable for the provision of products or services with diverse and personalized consumer needs. (Such as Toyota, HP).
(3) Computer integrated manufacturing.
(4) Mass customization.
4. Supply chain and distribution network selection
(1) Supply chain selection:
(2) Delivery network selection:
①Manufacturer’s inventory plus direct delivery.
②Manufacturer inventory, direct delivery and in-transit consolidation.
③Distributor inventory plus carrier delivery.
④The distributor's inventory is added to the door for delivery.
⑤Manufacturer or distributor inventory plus customer pick-up.
⑥Retailer inventory plus customer pick-up.
(3) Competitive focus of production and operation strategy (TQCF)
1. Delivery time (Time)
(1) Fast delivery: It is of great significance to win orders.
(2) Delivery as promised: has an important impact on customer satisfaction.
2.Quality
This includes both the quality of the product itself (meeting customer needs) and the quality of the production process (zero-defect product quality).
3. Cost
Including production costs, manufacturing costs, circulation costs and usage costs, etc.
4. Manufacturing flexibility (Flexibility)
When an enterprise faces market opportunities, it reflects the ability of the enterprise's production and operation system to respond to the external environment by quickly and cost-effectively adapting to market demand in terms of organization and production.
(4) Production process plan
(1) Production process planning or decisions in the following aspects have a significant impact on the success or failure of strategy implementation: factory size, factory location, product design, equipment selection, tool type, inventory size, inventory control, quality control, cost control , use of standards, work specialization, employee training, equipment and resource utilization, transportation and packaging, and technological innovation.
(2) Factors that must be considered before studying factory locations and production equipment include: availability of major resources, current average wage levels in the region, transportation costs related to sending and receiving goods, location of major markets, and the country in which the region is located political risks and the availability of trained staff.
(3) For high-tech enterprises, since main products often need to be changed, production cost and production flexibility are equally important.
(4) Certain industries (such as biotechnology and plastic surgery, etc.) rely on production systems that must be flexible enough to enable frequent product changes and the rapid introduction of new products.
(5) Production capacity plan
1. Basic concepts
(1) Refers to the maximum workload that an enterprise can complete within a specified time.
(2) Capacity planning refers to the process of determining the production capacity required by an enterprise to meet the changing demand for its products.
(3) The gap between enterprise production capacity and customer demand will lead to inefficiency, and the goal of production capacity planning is to minimize this gap. The requirements for enterprise production capacity change due to changes in output.
2. Capacity planning types and methods of balancing capacity and demand
Problem solver
Propositional perspective: Analysis of methods to balance production capacity and demand.
This is a high-frequency test point for objective questions. It is recommended to understand and analyze through the following examples:
(1) Inventory-based production: Analogous to a student canteen, the total number of students dining can be roughly estimated, and the dishes are fried according to fixed recipes. What dishes are ordered by the students and served;
(2) Resource-to-order production: Similar to the cooking competition on TV, the judges give some unexpected themes and requirements on the spot, and the chefs purchase ingredients according to the rules and complete the production;
(3) Order-based production: Analogous to fried takeout, all the ingredients required on the menu are purchased in advance and processes such as cleaning and changing knives are completed. After the customer orders, the food can be cooked directly in the pot.
4. Procurement strategy (★★)
(1) Supply strategy
1. Types of supply strategies
2. Selection of supply strategy
Which supply strategy a company adopts depends on the following factors:
(1) The number of suppliers in the market.
(2) The supplier’s scale and strength, operating conditions, reputation, product or service prices, transaction conditions, etc.
(3) The enterprise’s requirements or attitude towards the price, quality, quantity, delivery time, related services, etc. of supplies.
(4) Comparison of the bargaining power of enterprises and suppliers (strong enterprises adopt a few or single supply strategy; weak enterprises adopt a multi-source and low-volume strategy).
(2) Trading strategy
Transaction strategy refers to the strategy of enterprises to obtain supplies through transactions with suppliers in a certain way.
1. Strategy classification and its applicable conditions
From the two dimensions of the nature of the products and services that the enterprise needs to purchase and the characteristics of the suppliers, transaction strategies can be divided into four categories:
Tip: When companies adopt innovative alliance strategies, they often start cooperating with suppliers from the time when a new product concept is proposed. The design, trial production, improvement, finalization, and production of its products are basically synchronized with the supplier's product and technological innovation. , mutually compatible. In order to achieve the ultimate success of innovation and achieve win-win results, both parties need close and lasting cooperation, including the mutual coordination of development strategies of both parties and the coordinated use of important resources such as funds and personnel. If necessary, the two parties can also establish common funds, joint ventures or Carry out equity cooperation.
2. Goals of various strategies
(3) Procurement model
1. Traditional procurement model
(1) Meaning:
At the end of each month or quarter, the enterprise's procurement department formulates the procurement plan for the next month or quarter based on the inventory situation. After approval by the manager in charge or the person in charge of the enterprise, the procurement information is sent to the supplier. The supplier receives it and reports it to the supplier. The enterprise quotes, then negotiates and negotiates between the two parties, and finally signs a transaction contract.
(2) Features:
① The information communication between the enterprise and the supplier is not sufficient and effective, and sometimes both parties even deliberately conceal some information in order to occupy a favorable position in the negotiation;
② There is only a simple supply and demand relationship between enterprises and suppliers, and there is a lack of cooperation in other aspects;
③ For the purpose of replenishing inventory, there is a lack of consideration of production needs and market changes, which often results in inventory backlogs or short supply, affecting the normal production and operation of the enterprise;
④ Management is simple and extensive, and procurement costs remain high.
2.MRP procurement model
(1) Meaning:
The enterprise is production-oriented, and based on the product quantity, structure and inventory situation in the production plan, it calculates and derives the quantity and purchase time of various raw materials and parts that need to be purchased, prepares a procurement plan accordingly, and issues it to suppliers according to the procurement plan. Order.
(2) Features:
① The production plan and procurement plan are very detailed. From products to raw materials and parts, from required quantity to required time, from production progress to purchase sequence, everything is clearly specified;
② The calculation and preparation of procurement plans are very complex, especially when there are many types of products and complex product structures. The amount of calculation of various required raw materials and parts and their purchase time is very huge, so computer technology is required. .
3.JIT procurement model
(1) Meaning:
Also known as just-in-time procurement, this model means that companies place orders with suppliers based on their own production needs, requiring suppliers to deliver items of the appropriate quantity and quality to the appropriate location at the appropriate time.
(2) Features:
①The number of suppliers is small or even a single supplier;
②Enterprises and suppliers establish long-term and stable cooperative relationships;
③The purchase quantity is small and the delivery frequency is high;
④Both enterprises and suppliers care about the improvement and innovation of each other's products and proactively coordinate and cooperate; information sharing is fast and reliable.
4.VMI procurement model
(1) Meaning:
The enterprise and the supplier sign an agreement, which stipulates that the supplier shall manage the enterprise's inventory, determine the optimal inventory amount, formulate and implement inventory replenishment measures, and reasonably control the inventory level. At the same time, both parties continue to monitor the implementation of the agreement and revise the agreement content in a timely manner to ensure inventory management. keep improve.
(2) Features:
① The company has established a long-term, stable and in-depth cooperative relationship with its suppliers;
② Suppliers can formulate and implement correct and effective replenishment strategies in a timely manner by sharing the company's real-time production consumption, inventory changes, consumption trends and other information, not only meeting the company's needs for various items at the lowest cost, but also doing their best to It greatly reduces various wastes caused by the uncertainty of independently predicting enterprise demand, and greatly saves supply costs;
③ In accordance with the principles of benefit sharing and risk sharing, the enterprise and the supplier negotiate to determine the sharing ratio of relevant management expenses and unexpected losses, as well as the sharing ratio of new profits brought about by inventory improvement, thus laying the foundation for cooperation between the two parties. solid foundation.
5. Digital procurement model
(1) Meaning:
Through artificial intelligence, Internet of Things, cloud collaboration and other technologies, we can realize intelligent management of the entire procurement process, including selecting and managing suppliers, purchasing demand and cost analysis, decision-making and approval, order generation, purchase logistics, reconciliation and settlement, invoicing and payment, etc. Each link is automated, visualized, standardized and controllable, and is continuously optimized through real-time monitoring and regular evaluation.
(2) Features:
① Based on the digital platform, enterprises and suppliers have established a new cooperative relationship with automatic identification, mutual recognition, direct transactions, and high degree of fit;
② Automation technology has eliminated a large number of manual operations in the past, innovated and optimized the procurement process and even the entire business process of the enterprise;
③ The scientificity, convenience, precision and accuracy of procurement management have been improved unprecedentedly, and the "cost reduction and efficiency increase" are extremely significant; adapting to the development trend of new technologies, the promotion prospects are very broad.
5. Human resources strategy (★★)
(1) Contents of human resources strategy
Armstrong described human resource management as follows: It is a strategic and consistent method of acquiring, developing, managing and stimulating an enterprise's key resources so that the enterprise can achieve the goal of sustainable competitive advantage. An effective human resources strategy should include the following:
(1) Accurately identify the types of talents the company needs to achieve short-term, mid-term and long-term strategic goals.
(2) Stimulate employee potential through training, development and education.
(3) Try to increase the proportion of employees who perform well in their early tenure to the total number of employees as much as possible.
(4) Recruit enough young new employees who have the potential to become outstanding workers.
(5) Recruit enough talents with certain experience and achievements and quickly adapt them to the new corporate culture.
(6) Ensure that all possible measures are taken to prevent competitors from poaching the company’s talents.
(7) Motivate talented personnel to achieve higher performance levels and inspire their loyalty to the enterprise.
(8) Create a corporate culture so that talents can be cultivated and able to display their talents in this culture. This culture should be able to integrate talents with different characteristics within the framework of shared values to form a gold medal team.
(2) Human resources planning
Human resource planning refers to predicting the company's personnel supply and demand within a certain period under the guidance of the company's development strategy and business plan, and taking corresponding measures based on the prediction results to balance the supply and demand of human resources to meet the needs of the company. The enterprise's demand for personnel provides human resources of high quality and quantity for the development of the enterprise, and provides human resource support to achieve the enterprise's strategic goals and long-term interests.
1. Human resource planning content
Enterprise human resource planning includes two levels: human resources overall planning and human resources business plan.
(1) Human resources overall planning: the overall goals, general policies, implementation steps and overall budget arrangements for human resources management during the planning period.
(2) Human resources business plan: including personnel supplement plan, distribution plan, promotion plan, education and training plan, salary plan, insurance benefit plan, labor relations plan, retirement plan, etc. These business plans are the expansion and concreteness of the overall plan. Each business plan is composed of goals, policies, steps and budgets. The implementation of these business plans should ensure the achievement of the overall human resources planning objectives.
2. Human resources supply and demand balancing strategy
The ultimate goal of human resource planning is to achieve a balance between the supply and demand of human resources in the enterprise. Therefore, after predicting the supply and demand of human resources, it is necessary to compare the two and take corresponding measures based on the comparison results.
(1) Supply = demand, but the structure does not match:
① Carry out internal reconfiguration of personnel, including promotion, transfer, demotion, etc., to fill those vacant positions and meet this part of the human resource needs;
② Provide targeted and specialized training to existing personnel so that they can engage in vacant positions;
③ Carry out personnel replacement, clear out the personnel that the company does not need, and supplement the personnel that the company needs to adjust the personnel structure.
(2) Supply > Demand:
① Expand the scale of operations or develop new growth points to increase the demand for human resources;
② Permanent layoffs or layoffs of employees will bring unstable demand factors to society and are often restricted by the government;
③Encourage employees to retire early and provide preferential policies to employees who are close to retirement age so that they can leave the company early;
④Recruitment freeze means to stop recruiting personnel from outside and reduce supply through natural attrition;
⑤ Shortening employees’ working hours, implementing job sharing, or lowering employees’ wages can also reduce supply;
⑥Training surplus employees is equivalent to reserving personnel to prepare for future development.
(3) Supply < demand:
① Recruiting personnel from outside, including rehiring retired personnel;
②Adopt various methods to improve the work efficiency of existing employees;
③Extend working hours and let employees work overtime;
④ Reduce the turnover rate of employees, reduce the loss of employees, and at the same time conduct internal deployment and increase internal mobility to increase the supply of certain positions;
⑤ Outsource certain businesses of the company to reduce the demand for human resources.
(3) Acquisition of human resources
Human resource acquisition is achieved through employee recruitment. Recruitment includes three parts: recruitment, selection and hiring.
1. Recruitment channels and methods
(1) Sources and methods of internal recruitment:
① Source: First, people in lower-level positions fill vacant positions mainly through promotion (promotion); second, people in positions at the same level fill vacant positions mainly through job transfer or job rotation (transfer or rotation). ; Third, personnel in superior positions mainly fill vacant positions through demotion (demotion).
②Methods: Job announcement method, file recording method.
(2) Sources and methods of external recruitment:
① Sources: schools, competitors and other companies, the unemployed, elderly groups, veterans and freelancers, etc.
②Methods: Advertising recruitment, out-of-town recruitment, recruitment through professional intermediary structures and recommendation recruitment, etc.
(3) Advantages and disadvantages of internal recruitment and external recruitment
2. Selection and recruitment
Employee selection refers to the use of certain tools and methods to identify and examine the job applicants that have been recruited, distinguish their personality characteristics and knowledge and skill levels, predict their future work performance, and ultimately select those that the company needs. The right vacancy filler.
Employee selection tools generally include interviews, assessment centres, psychological tests, work samples and knowledge tests.
3. Human resource acquisition strategies that match the company’s competitive strategy
(4) Human resources training and development
Human resources training and development means that in order to achieve the development goals of itself and its employees, the organization plans and systematically provides learning opportunities or training for employees to improve, improve and improve their work-related knowledge, skills, abilities and attitudes, etc. Strategic human capital investment activities to adapt to and be competent for the job.
1.Training and development process
The employee training process includes: training needs analysis, training plan design, training implementation and training effect evaluation.
2. Types of training and development
(1) According to the different training objects: new employee training and on-the-job employee training. Among them, according to the different levels of employees: on-the-job employee training can be further divided into three categories: grassroots employee training, middle-level employee training and high-level employee training.
(2) According to the different training forms: on-the-job training and off-the-job training.
(3) According to the different nature of training: impartial training and transformative training.
(4) According to different training contents: knowledge training, skill training and attitude training.
3. Human resource training and development that matches competitive strategy
(5) Human resources performance evaluation
Performance management in a complete sense is a system composed of four parts: performance planning, performance monitoring, performance appraisal and performance feedback.
1.Performance Plan
Performance plan is the starting point of the entire performance management system. It means that at the beginning of the performance cycle, superiors and employees discuss and reach agreement on the performance goals, performance processes and means during the employee performance appraisal period. The performance plan will be continuously revised accordingly as the performance cycle progresses.
In practice, the performance planning tools commonly used by enterprises mainly include key performance indicator (KPI), balanced scorecard (BSC), and management by objectives.
2.Performance monitoring
Performance monitoring refers to the process of preventing or solving various problems that may occur when employees achieve performance through continuous communication (formal or informal) between superiors and employees throughout the performance period.
Compared with formal communication, informal communication makes it easier for employees to express their ideas openly, and the communication atmosphere is more relaxed.
3.Performance Appraisal
Performance appraisal refers to determining a certain appraisal subject and using certain appraisal methods to evaluate employees' work performance. The work mainly includes the following aspects: determination of assessment objects, determination of assessment content, determination of assessment subjects, and selection of assessment methods. Assessment objects generally include three levels: organization, department and employee; assessment content consists of work ability, work attitude and work performance; assessment subjects generally include five types of members: superiors, colleagues, subordinates, employees themselves and customers; assessment methods can be roughly divided into There are three categories: comparative method, scale method and descriptive method.
4.Performance feedback
Performance feedback refers to the performance appraisal interview between the superior and the employee at the end of the performance cycle. The superior will inform the employee of the evaluation results, point out the deficiencies in the employee's work, and formulate a performance improvement plan with the employee.
5. Matching performance management with the company’s basic competitive strategy
(6) Human resources salary incentives
Salary management refers to determining the salary system, salary level, salary structure, and salary composition under the guidance of the organization's business strategy and development plan, comprehensively considering the influence of various internal and external factors, clarifying the salary that employees deserve, and making salary adjustments and The process of salary control.
1. Composition of salary
2. Principle of fairness of remuneration
(1) External fairness: means that the salaries of similar positions or employees in different companies should be basically the same.
(2) Internal fairness: means that in the same enterprise, the remuneration of different positions or employees should be proportional to their respective contributions to the enterprise.
(3) Individual fairness: refers to the salary of employees in the same or similar positions in the same enterprise should be proportional to their abilities and contributions.
3. Salary level strategy
(1) Leading strategy: a strategy in which the salary level is higher than the market average.
(2) Matching strategy: that is, the salary level is consistent with the market average level.
(3) Postponement strategy: that is, the salary level should be significantly lower than the market average.
(4) Mixed strategy: that is, using different strategies for different positions within the enterprise (for example, using a leading strategy for key positions and a matching strategy for auxiliary positions).
4. Corporate competitive strategy and compensation strategy
Answer questions accurately
Question: Can you help summarize the relationship between human resource strategy and competitive strategy? The conclusions in the textbook are too scattered and difficult to form a system. Thank you!
Answer: No problem! This is the arrangement! Please use the following table to study:
6. Financial strategy (★★★)
(1) The concept of financial strategy
(2) Establishment of financial strategy (simple understanding)
The establishment of financial strategy refers to the process in which senior financial managers make decisions on financing sources, capital structure, dividend distribution, etc. to meet the needs of corporate development in the process of pursuing corporate financial goals.
1. Selection of financing methods
2. Financing costs
3. Optimal capital structure
The ultimate goal of analyzing capital costs is to help companies make optimal capital structure decisions. Specifically, capital structure is the ratio of equity capital to debt capital. Each enterprise has its own circumstances, so capital structure decisions cannot be derived from a unified model like mathematical formulas.
4. Dividend policy
(3) Selection of financial strategy
1. Financial strategy selection based on product life cycle
(1) Matching of financial risks and operating risks.
① The size of operating risks is determined by the specific business strategy; the size of financial risks is determined by the capital structure. Together, they determine the total risk of the enterprise.
②The reverse matching of operating risks and financial risks is a strategic principle in formulating capital structure. Here’s why:
③ Different development stages of enterprises have different operating risks, showing a unilateral downward trend. Therefore, the financial risks that enterprises can bear at different stages of development increase unilaterally, so different financial strategies should be adopted.
(2) The business characteristics of enterprises in different development stages of the product life cycle.
(3) Financial strategies at different stages of the product life cycle.
2. Financial strategy choices based on value creation or growth rate
(1) Factors affecting financial strategy selection.
First, whether value is created depends on the positive or negative value of "return on invested capital - cost of capital".
①Return on invested capital: reflects the profitability of the enterprise and is determined by investment activities and operating activities.
②Capital cost: reflects the expected return rate of equity investors and creditors, and is determined by the expectations of shareholders and creditors and the capital structure.
Conclusion: Return on invested capital - capital cost > 0, value creation (ie economic added value > 0); return on invested capital - capital cost < 0, value depletion (ie economic added value < 0).
Second, whether financing is needed - depends on the positive or negative value of "growth rate - sustainable growth rate".
① Growth rate: measured by expected sales growth rate, determined by the external environment and the company's competitiveness.
Tip: The impact of increasing growth rate on corporate value depends on the positive and negative situation of "return on invested capital - cost of capital". Growth rate can make good things better and bad things worse;
② Sustainable growth rate: refers to the highest growth rate that the company's sales can achieve without issuing new shares and maintaining current operating efficiency and financial policies.
Conclusion: Growth rate - sustainable growth rate > 0, cash shortage; growth rate - sustainable growth rate < 0, cash surplus.
(2) Financial strategy matrix.
Quadrant I: Financial strategy options for value-added cash shortages.
In practice, we should first determine whether this rapid growth is temporary or long-term.
① If rapid growth is long-term, the solutions to the funding problem include: first, increasing the sustainable growth rate, specifically improving operating efficiency, which is the preferred strategy to deal with cash shortages and bringing it closer to the sales growth rate; second, Increase equity capital to provide the funds needed for growth.
② If rapid growth is temporary, solutions to the funding problem include: changing financial policies, such as stopping dividend payments, increasing the borrowing ratio, etc.
Quadrant II: Financial strategy options for value-added cash surplus.
Quadrant III: Financial strategy options for impaired cash surplus.
①Although the business can generate sufficient cash flow to sustain its own development, business growth will reduce the value of the enterprise. This is a sign that the business is in decline.
②The main problem with impairment-type cash surplus is poor profitability, not low growth rate. Simply accelerating growth is likely to be harmful rather than beneficial. First, we should analyze the reasons for poor profitability and find ways to increase the return on invested capital or reduce the cost of capital so that the return on invested capital exceeds the cost of capital.
Quadrant IV: Impairment cash shortage financial strategy options.
If low profitability is a problem unique to the business, the business should be completely restructured after a careful analysis of operating performance to find internal reasons for the loss of value and the inability to grow adequately. If low profitability is caused by the decline of the entire industry, the company cannot resist the natural outcome of the declining market and should sell as soon as possible to reduce losses. Even if it is a problem unique to the enterprise, due to the lack of core competitiveness and the inability to reverse the situation of value loss, it still needs to be sold.
Section 4 International Business Strategy
1. Motives for international business operations of enterprises (★★★)
Problem solver
Propositional perspective: Analysis of the motivations for international business operations of enterprises.
This part of the content can be tested in both objective questions and subjective questions. The core method of solving problems is to focus on keywords, such as:
(1) Seeking the market: This is the most important motivation, with keywords such as "surge in sales", "increased orders", "opening up new areas", etc.;
(2) Seeking efficiency: more advanced developing countries (rising labor costs) → less advanced developing countries, the key word is "cost";
(3) Seeking resources: resource-short developing countries (China, India) → resource-rich developing countries (Africa, Central Asia), the keyword is "natural resources";
(4) Seeking ready-made assets: developing countries → developed countries (Geely acquires Volvo), the keywords are "management experience", "brand", "advanced technology", etc.
2. Main methods of international operations (★)
Enterprises generally enter foreign markets through export trade, foreign direct investment, non-equity arrangements, etc. Each entry mode has its own pros and cons.
(1) Export trade
1. Selection of target market – who to sell to?
(1) Regional path of target market.
(2) Select target customers: Positioning of target customers in the host country’s market segments.
①The basis for selecting target customers is market segmentation.
② Market segments between countries usually differ in quantity, size and characteristics.
2. Choose an entry strategy – what to sell?
(1) The most important strategic decision is: to promote standardized products globally or to modify the product and marketing mix according to the different needs of different countries. (Standard vs Customized)
(2) There are usually three entry strategy options:
① Export the same standardized product to all markets; (Japan)
② Be sensitive to each local market and act as independent entities; (Europe)
③Launch new products locally and export them if there are similar demands in other countries’ markets. (beautiful)
(3) A company can adopt two strategies for the same product at the same time, namely: selling standard products in some countries and selling modified products in some countries.
(4) A company can implement a standard product strategy for some products and a modified strategy for other products.
Note: Target market selection and entry strategies apply equally to equity investments and non-equity arrangements.
3. Select distribution channels and export marketing - distribution and promotion
(1) Many links: International distribution channels are more complex than domestic distribution channels and involve more intermediate links.
(2) High cost: The cost of international distribution channels is usually higher than the cost of domestic distribution channels.
(3) Go different: Exporters sometimes have to sell to overseas markets through different distribution channels than the domestic market.
(4) Feedback: International distribution channels usually provide companies with overseas market information, including the sales of products in the market and the reasons why.
4. Export trade pricing
There are generally four pricing strategies for overseas markets:
(1) Pricing is on the high side in order to obtain profits greater than those in the domestic market;
(2) Set prices that bring the income levels of overseas markets and domestic markets close to each other;
(3) The price is low in the short term, even if the income is low or even losses are incurred. This strategy regards overseas markets as promising markets; (penetration pricing method)
(4) As long as profits can be increased after offsetting variable costs, prices should be priced at prices that can sell products that exceed domestic market demand. This strategy treats overseas markets as a dumping ground to solve excess production capacity.
(2) Foreign direct investment
1. The meaning and characteristics of foreign direct investment
(1) Meaning: Enterprises transfer management, technology, marketing, capital and other resources to the target country (region) in the form of controlling the enterprise themselves, so that they can more fully exert their competitive advantages in the target market.
(2) Advantages:
① Shorten the distance between production and sales and reduce transportation costs;
② You can use local cheap labor, raw materials, energy and other production factors to reduce manufacturing costs;
③ Obtain timely feedback on local market and product information so that production can be adjusted according to market demand;
④Enable enterprises to circumvent various trade and non-trade barriers imposed by the host country government, and sometimes enjoy certain preferential treatment provided by the host country.
(3) Disadvantages: Capital investment requires a large investment of capital, management and other resources, which means greater risks and less flexibility.
2. Classification of foreign direct investment
(3) Non-equity forms
(1) Non-equity forms are regarded as the middle way between foreign direct investment and trade. (Application of strategic alliance in international business context)
(2) Non-equity forms include: contract manufacturing, service outsourcing, contract farming, franchising, licensing, management contracts and other types of contractual relationships. Through these relationships, multinational corporations coordinate their activities in global value chains and influence the management of host country companies without owning shares in them.
(3) In some cases, non-equity forms may be more suitable than foreign direct investment. In agriculture, for example, contract farming addresses the issues of responsible investment – respecting local rights, farmers’ livelihoods and sustainable use of resources – more easily than large-scale land acquisitions.
3. International operations of enterprises in the global value chain (★★★)
(1) The meaning of global value chain
In 2002, the United Nations Industrial Development Organization (UNIDO) gave a representative and comprehensive definition: "Global value chain refers to a global chain that connects production, sales, recycling and other processes to realize the value of goods or services on a global scale. A global multinational enterprise network organization, involving the process from the collection and transportation of raw materials, the production and distribution of semi-finished products and finished products, to final consumption and recycling. It includes the organization of all participants and activities such as production and sales, and its value and profit distribution, and through Automated business processes and links to suppliers, partners and customers to support organizational capabilities and efficiency.”
(2) Enterprise international operations and global value chain construction
1. The role of enterprises in the global value chain.
(1) Leading enterprises.
①Strength: Possessing monopoly advantages such as products, technology, brands, marketing channels, and economies of scale.
② Positioning: Dominant position, responsible for global value chain strategy formulation, organizational leadership and management, and has absolute control and influence in the global production network.
③Evaluation: Having the most favorable position and the greatest value added in the global value chain.
(2) First-tier suppliers.
①Strength: Lack of advantages in key resources such as technology and brand.
②Positioning: A subordinate position that can serve as a bridge between leading companies and local suppliers.
③ Responsibilities: In addition to functions such as core technology research and development and marketing channel construction that must be undertaken by leading companies, they can also undertake peripheral management work such as the production, assembly, and logistics of components.
④Evaluation: Obtain a relatively high status and value added in the global value chain.
(3) Other tier suppliers.
①Strength: weak comparative advantage.
②Positioning: The subordinate status of the first-tier supplier.
③ Responsibilities: Contact first-tier suppliers to undertake non-core production activities in non-critical links in the value network, such as simple assembly, initial equipment manufacturing (OEM), etc.
④Evaluation: Being in a lower position in the global value chain can only obtain lower value added.
(4) Contract manufacturer.
①Strength: Have certain technical capabilities.
②Positioning; similar to first-tier suppliers, but less dependent on leading companies and less responsible for connecting leading companies with other tier suppliers.
③Responsibilities: Able to provide supporting services for leading enterprises in addition to key link design and marketing, undertake the production of products that leading enterprises have certain technical requirements for, and also independently complete the production of part of the product structure. For example, primary design manufacturers (ODMs) can provide some design services to leading companies.
2. Division of labor model of global value chain
(3) Global value chain and enterprise upgrading in developing countries
1. Type of enterprise upgrade.
(1) Process upgrade, that is, the upgrade achieved through the improvement of production technology and the improvement of production organization and management efficiency.
(2) Product upgrading, which is achieved by improving product design (or even developing breakthrough products) to improve product competitiveness.
(3) Functional upgrade, that is, upgrade by occupying higher value-added links in the value chain.
(4) Value chain upgrading, that is, upgrading by entering a value chain with higher technical barriers or capital barriers or obtaining a higher status in the value chain to improve profitability and competitiveness.
2. Global value chain division of labor model and enterprise upgrading
4. Strategic types of international operations (★★★)
There are basically four types of corporate international operation strategies, which can be reflected by the two-dimensional coordinates composed of the degree of "global collaboration" and the degree of "local (note: host country) independence and adaptability".
Problem solver
Propositional perspective: Analysis of types of international business strategies.
This is a high-frequency test point for objective questions. It is recommended that students refer to the following two methods to judge:
(1) Quadrant method: Based on the comprehensive judgment of the horizontal and vertical axes, the question stem usually provides clear prompt words.
(2) Definition method: judge based on the basic strategic characteristics or definitions of each type:
① International strategy: The home country is responsible for product development and controls the decision-making power of product and market strategies. The host country is responsible for manufacturing and marketing functions;
② Multi-country localization strategy: meet local market needs;
③Globalization strategy: Promote standardized products and services around the world, and conduct production and operations in favorable countries/regions (a typical sign is "operating in multiple locations");
④ Transnational strategy: It has the characteristics of both globalization strategy and multinational localization strategy, and the companies are two-way and close.
5. Corporate strategies in emerging markets (★★★)
Emerging markets refer to some developing countries (host countries) with huge market development potential. In the global competition, many powerful multinational companies have entered emerging markets, putting huge market pressure on local enterprises. Therefore, the strategic choices of local companies in emerging markets are very important. That is, how do host country companies respond to the impact of international operations by companies in developed countries!
(1) Allocate resources according to industry characteristics (strategic analysis of local enterprises)
1. External environment analysis - understanding the globalization pressures faced by different industries
Different industries face different pressures from globalization. In different industries, multinational companies from developed countries have very different competitive advantages in emerging markets, as shown in the figure below.
Of course, most industries fall somewhere between these two extremes. Local companies can understand the strengths and weaknesses of multinational competitors in these industries, thereby clarifying their appropriate positioning in the industry.
2. Internal environment analysis - evaluate the company's own advantageous resources
(1) Most companies in emerging markets have some resources that give them a competitive advantage in the local market - suitable for the local market (for example: local sales network, long-term and close government relations).
(2) Some advantages of local enterprises may also become a sharp edge for expansion into other markets - they can be transplanted overseas (for example: using the country's cheap raw materials to reduce export prices). The more such resources, the greater the chance of a company's success abroad. big.
(2) Strategic choices of local enterprises
Taking the globalization pressure faced by the industry and the advantageous resources owned by local enterprises in emerging markets as two variables, a two-dimensional matrix model is constructed, which can be used to guide companies' strategic thinking.
1. "Defender"
(1) Meaning.
If an enterprise faces less pressure from globalization and its advantageous resources are only suitable for its domestic market, it needs to concentrate on protecting its existing market share from being encroached upon by multinational competitors.
(2) Strategic positioning.
Use local advantages for defense.
(3) Strategic initiatives.
① Serve the home country: Focus on customers who like domestic products, regardless of those customers who advocate international brands.
②Adjust products: Frequently adjust products and services to meet the special or even unique needs of customers.
(4) Issues that need attention.
①Don’t try to win all customers.
②Don’t blindly imitate the strategies of multinational competitors.
2. “Expander”
(1) Meaning.
If an enterprise faces little pressure from globalization and its own advantageous resources can be transplanted overseas, then the enterprise can extend its successful experience in the local market to a number of foreign markets.
(2) Strategic positioning.
Extend local advantages overseas.
(3) Strategic initiatives.
Under certain circumstances, local companies can not only maintain the existing market, they can also expand to other markets by rationally using portable advantageous resources and using their success in the local market as a platform.
(4) Issues that need attention.
When extending local advantages overseas, you should pay attention to looking for markets that are similar to your home market in terms of consumer preferences, geographical relationships, distribution channels or government regulations to make the most effective use of your own resources.
3. "The Dodger"
(1) Meaning.
If the pressure of globalization is high, companies will face greater challenges. If an enterprise's advantageous resources can only play a role locally, the enterprise must reorganize certain links in its value chain around the still valuable local resources to avoid the impact of foreign competitors and maintain the independence of the enterprise.
(2) Strategic positioning.
Avoid the impact of multinational corporations.
(3) Strategic initiatives.
In an industry where the pressure of globalization is high, "dodgers" cannot just rely on the company's local resources, but must also rethink their own business models. In this case, if the resources of these enterprises are only valuable locally, the best options for the enterprise may be the following:
① If the company itself does not plan to transform:
a. Cooperation: establishing joint ventures and cooperative enterprises with multinational companies.
b. Sale: Sell the business to a multinational company.
② If the enterprise itself plans to transform:
a. Overall: Redefine your core business and avoid direct competition with multinational companies.
b. Market: Focus on market segments based on its own local advantages and shift its business focus to certain links in the value chain.
c. Products: Produce products that are complementary to the products of multinational companies, or transform them into products that suit the tastes of local people.
(4) Issues that need attention.
① The dodger strategy is the most difficult to implement among the four strategies. Because dodgers have to undergo major surgery on their strategies, and it has to be done while multinationals are knocking them out of business.
② As long as the dodgers can carefully choose their breakthrough points and concentrate on conquering them, they can still use local resources to gain a foothold.
4. “Counterbalancer”
(1) Meaning.
If the pressure of globalization is strong and enterprises' advantageous resources can be transferred to other markets, enterprises may compete head-on with multinational companies from developed countries on a global scale.
(2) Strategic positioning.
Confrontation on a global scale.
(3) Strategic initiatives.
① Compare to the leader: Don’t stick to cost competition, but measure your own strength against the leading companies in the industry.
②Acquire resources: Learn to obtain resources from developed countries to overcome their own lack of skills and capital.
③Find the market: Find a market that is clearly positioned and easy to defend.
④Find a breakthrough: Find a suitable breakthrough in a globalized industry.
Problem solver
Proposition perspective: Analysis of corporate strategies in emerging markets (objective questions).
Mainly to determine the type of strategic choice, there are two ways to solve the problem:
(1) Quadrant method: Comprehensive judgment based on the horizontal and vertical axes, but the "pressure of globalization" must be accurately understood. Note: "Foreign brands continue to pour into the country" and "the competition in the ×× market is very fierce" does not mean "the pressure of globalization is high". The original meaning of globalization pressure refers to whether globalization is necessary, in other words, whether standardization is necessary! For example, according to the examples in the textbook, the globalization pressure of aircraft, cameras, and computers is greater because the fixed costs of these products are very high. Multinational companies need to sell products in the market to share the costs, and consumers recognize the benefits brought by their global operations. Standardized products; while clothing, packaged foods, etc. do not need to be standardized and must meet the special needs of local consumers to succeed, so there is little pressure for globalization. However, judging from the situation over the years, this type of questions usually does not directly indicate the magnitude of the pressure of globalization, so this problem-solving method is relatively limited.
(2) Definition method: Judgment based on the “strategic positioning” of four strategic options:
①Defender: Use local advantages to defend;
②Expander: Extend local advantages overseas;
③ Dodgers: avoid the impact of multinational companies;
④Contenders: Confrontation on a global scale.
Proposition perspective: case analysis of strategic initiatives of emerging market companies (subjective questions).
Students need to be highly sensitive to the keyword method of each strategy:
(1) Dodgers: do not plan to transform: cooperate/sell; plan to transform: overall definition, market focus, complementary products;
(2) Competitors: Find leaders to compare with (not only cost advantages), tap resources from developed countries, find a market (clear and easy to defend), find breakthroughs (such as business restructuring, process reengineering, etc.); (3) Defenders : Serve domestic consumers, adjust products and services to meet demand, and strengthen channel construction;
(4) Expanders: Transplant experience to surrounding overseas countries.
Tip: This method can also be used for objective questions of type discrimination.
Answer questions accurately
Question: In the "Contender" strategy, do "finding a market with a clear positioning and easy defense" and "finding a suitable breakthrough point in a global industry" mean the same thing? How to distinguish when doing questions?
Answer: Let’s first look at “finding a market with a clear positioning and easy to defend”, which can be broken down into two keywords: “clear positioning” and “easy to defend”, so there are two corresponding case expressions:
(1) Case description of "clear positioning" - Facing competition in globalized industries, companies have found links or positions in the industrial value chain that are more conducive to realizing self-worth;
(2) "Easy to defend" case statement - companies cooperate with foreign companies or join their alliances to become "one family", so that they will not be attacked. Let's look at "finding a suitable breakthrough in a globalized industry" , the corresponding case statement is usually enterprise. After analyzing the external competitive environment, the industry reorganizes or reshapes its own business, processes, etc., that is, by "changing itself" to become a "better self".