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PMP-Project Quality Management Review
PMP project quality management chapter knowledge points review before the exam, new syllabus process area task 7-Plan and manage the quality of deliverables, determine the standards that project deliverables must meet, propose improvement plans based on quality gaps, continue to investigate project deliverables Quality of results.
Edited at 2023-05-22 22:57:11- bacteria
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
- Plant asexual reproduction
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
- Reproductive development of animals
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
PMP-Project Quality Management Review
- bacteria
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
- Plant asexual reproduction
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
- Reproductive development of animals
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
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- Outline
PMP-Project Quality Management Review
basic concepts
Master list
Deming
Improved PDCA, prevention is better than inspection, and raised the responsibility of management (85/15 principle)
Zhulan
Quality management trilogy, proposing the difference between quality and grade
crusby
Get it right the first time, quality for free
Ishikawa Kaoru
Fishbone diagram, Ishikawa diagram, cause and effect diagram
Planning quality management (setting standards)
Main points
The process of identifying the quality requirements and/or standards for the project and its deliverables and describing in writing how the project will demonstrate compliance with the quality requirements and/or standards.
Provide guidance and direction on how quality will be managed and verified throughout the project
enter
Tools and Techniques
Benchmarking
Cost-benefit analysis
quality cost
consistency cost
prevention cost
Evaluate costs
non-conformity cost
internal failure
external failure
flow chart
Test and inspection planning
output
quality management plan
Describe how applicable policies, procedures, and guidelines will be implemented to achieve quality objectives
Quality standards adopted by the project Project quality goals Quality roles and responsibilities How to control quality and manage quality
quality measures
Management quality (management process)
Main points
Increase the likelihood of achieving quality goals and identify ineffective processes and causes of poor quality
A large number of defects are found in the product and the quality control process must be managed
enter
Quality measurement results
quality measures
Tools and Techniques
quality audit
Checklist
Root cause analysis RCA, cause and effect diagram, fishbone diagram, Ishikawa diagram 5 Why analysis diagrams
Affinity diagram
Histogram, Pareto
Scatter plot
flow chart, process analysis
Design DFX for X
problem solved
1 define, 2 identify, 3 plan, 4 select, 5 execute, 6 verify
Pay attention to the answers to the three buildings and one analysis
output
quality report
Test and Evaluation Documents
Control quality (check results)
Main points
is to determine the correctness of the deliverables. Output verified deliverables.
enter
Deliverables
quality measurement goals
Test and Evaluation Documents
Tools and Techniques
examine
Checklist, also known as count sheet
Count form used as a checklist when collecting data
Control Charts
Pay attention to the seven-point rule
Cause and effect diagram (Ishikawa diagram, fishbone diagram)
output
appropriate deliverables
Quality control measurement results
change request
New syllabus process areas Task 7 - Plan and manage the quality of deliverables
Determine the standards that project deliverables must meet Make suggestions for improvement based on quality gaps Continuously investigate the quality of project deliverables