Create new products, services or results that meet customer or end-user needs

Make a positive social or environmental contribution

Improve efficiency, productivity, effectiveness or responsiveness

Drive necessary changes to facilitate the organization's transition to the desired future state

Benefits from maintaining previous programs, projects, or business operations

Components of a value delivery system

The components in a value delivery system create the deliverables used to produce results

A value delivery system project can contain multiple programs and projects

Operations can directly support and impact portfolios, programs and projects, as well as other business functions

Portfolios, programs, and projects interact with each other and impact operations

A value delivery system is part of an organization's internal environment, which is governed by policies, procedures, methodologies, frameworks, governance structures, etc.

The internal environment exists within the larger external environment, including the economy, competitive environment, legal constraints, etc.

Information flow example

forward information flow

reverse information flow

Individuals with this function help the project team achieve project goals, typically by orchestrating project work

Coordination involves consulting with management and business unit leaders for ideas to advance goals, improve project performance, or meet customer needs

May also include assistance with commercial analysis, tender and contract negotiations, and business case development

People in this function provide customers and end users with perspective, insights and clear guidance

Projects require clear guidance from clients and end users on project needs, outcomes and expectations

Guidance and support functions may be closely related to supervision and coordination, depending on the nature of the project

This job involves encouraging project team members to participate, collaborate, and share a sense of responsibility for work output

Facilitation helps the project team reach consensus on solutions, resolve conflicts and make decisions

Individuals with this function provide knowledge, vision, and expertise related to project-specific topics

People with this function guide and clarify project direction or product outcomes

It involves prioritizing requirements or backlog items based on business value, dependencies, and technical or operational risks

Provide feedback to the project team and set direction for the next increment or element to be developed or delivered

The goal is to maximize the value of project deliverables

People in this role drive projects and communicate the organization's vision, goals and expectations to project teams and the broader stakeholder group

Those who perform governance functions approve and support recommendations made by the project team and monitor the project's progress toward achieving expected outcomes

Factors internal to an organization may come from the organization itself, portfolios, programs, other projects, or a combination of these sources

Include artifacts, practices, or internal knowledge

Examples include

market conditions

Social and cultural influences and issues

regulatory environment

business database

Academic Research

Industry Standard

financial considerations

physical environment

Program management in the product life cycle

Project management in the product life cycle

Product management within the program