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logical framework of expression
This is a mind map about the logical framework of expression. The main contents include: learning and applying, discussing cooperation, expanding topics, formal proposals (empty umbrellas), making suggestions, effective recommendations, coaching and communication, promoting corrections, and raising expectations. Giving feedback, sincerely apologizing, reminding mistakes, how to communicate with emotional people, declining gracefully, settling differences, expressing achievements, self-introduction, three underlying logical thinking frameworks, and speaking impromptu.
Edited at 2024-03-17 11:16:36- bacteria
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logical framework of expression
- bacteria
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
- Plant asexual reproduction
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
- Reproductive development of animals
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
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- Outline
logical framework of expression
Three underlying logical thinking frameworks
gather
Chronologically
causation
impromptu speech
How to conquer the audience as soon as you open your mouth
Talk about feelings
positive feelings
Fact examples
express gratitude/hope
Discuss opinions
Express opinion
Give reasons
Summary retelling
guide interaction
Talk about progress
Conclusion first
details
next step
Talk casually
Easy opening
express feelings
Express opinion
proposal or wish
Self introduction
Unique
Connection
Value
express achievement
Situation and background
Task Tasks faced
Emphasize the difficulty of the task
Action specific action
ResultSpecific achievement
Obtain specific results and propose what was received
After-class exercise: Try to use "star" communication logic to tell others about your achievements in the past year or six months.
settle differences
positive affirmation
Unified goal
Solve the problem
Decline politely
express wishes
Give reasons
Justify the reason and gain the other person’s empathy
Difficulties that the other party can perceive
Other services
How to communicate with emotional people
Feeling Confirm feelings
Explore Found a problem
Expectation convey expectations
Lead guide action
Alert error
How to avoid doing bad things with good intentions
Conduct behavior
Objective, without exaggeration, visible to anyone
Pattern pattern
What is the recurring form?
Result
What are the consequences of recurring problems?
Don’t make negative comments, describe objective results
Example: Xiao Zhu, the product information you sent to customers is wrong. This is the second time you have made the same mistake. This may make customers feel that we are not professional enough.
sincere apology
How to apologize and let the other person bury the hatchet
express attitude
apologize
Put yourself in the other person's shoes, express your feelings, and acknowledge the losses you have caused to the other person.
table reason
Find reasons for yourself instead of excuses
express determination
Have attitude and action
make up
request
Express your apology further and ask for understanding
First is sincerity, then self-examination, and finally purpose
give feedback
Definitely an advantage
Appropriate praise can strengthen work motivation and promote work
Specific examples
continue to carry forward
suggest improvements
raise expectations
raise expectations
How to communicate the direction of improvement to the other party
Behavior objective behavior
Effect
Expectation convey expectations
Result good result
Promote correction
express understanding
Subjective feelings
objective solution
raise hope
Counseling communication
Goal focus on goals
Reality Clarify the current situation
Option option
Willing to express one's wishes
Support give support
Effective recommendation
Arouse the other party's vision and arouse the other party's strong needs
Explain the product advantages and benefits that the other party can get from the other party’s perspective.
what is
Why
benefits
Suggestions
Orderly recommendations (3A)
Aspiration speaks out vision
What can be achieved if the suggestions are adopted?
quantifiable, qualitative
Assessment analysis assessment
What are the advantages
What are the disadvantages
feasibility?
Initiative propose a measure
Result Enhancement (Banana vs. Big Bad Wolf)
It’s difficult to make decisions when you don’t have a sense of the outcome
agree
positive result
disagree
reverse result
Reasonable and well-founded (four steps)
make a suggestion
Explain the reason
for example
Suggestions again
Formal proposal (empty umbrella)
Empty: observe the current situation
Rain: predicting the future
Umbrella: propose a plan
Expand the topic
How to develop a topic step by step
Easy opening
Get into topic
make a suggestion
Positive ending
Cooperation talks
How to find a good partner
describe hope
What to do specifically
What does the other party do?
use as you learn
Identify the scene
How to apply? How to apply it better?
Different scenarios correspond to different logical frameworks
Find the right scene
Choose the most suitable frame for overlapping scenes
use as you learn
Different sequences and steps can be combined according to the actual situation.
Summary update