what: AI-enabled Life Coach for mental and emotional wellness, provides early intervention to high-risk groups through 3 methods: an AI chatbot, a library of evidence-based self-help tools, and messaging-based support from human psychologists.
how: CBT and human support
target: people who are experiencing low mood, stress or anxiety, or who are interested in improving their emotional resilience. not able to be used by children who are under age 13
result: “An Empathy-Driven, Conversational Artificial Intelligence Agent (Wysa) for Digital Mental Well-Being: Real-World Data Evaluation Mixed-Methods Study” The average mood improvement (ie, difference in pre- and post-self-reported depression scores) between the groups (ie, high vs low users; n=108 and n=21, respectively) revealed that the high users group had significantly higher average improvement (mean 5.84 [SD 6.66]) compared with the low users group (mean 3.52 [SD 6.15])