MindMap Gallery 60 pieces of advice from Kazuo Inamori to managers
Kazuo Inamori shared his management experience, focusing on explanations. The company is no longer a person's dream, it is no longer a paradise for the company leader alone, but should be the life of all employees. ——Kazuo Inamori
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
60 pieces of advice from Kazuo Inamori to managers
Chapter 8 Three necessary strengths for managers
Advice 44: If you act according to the law of cause and effect, you can borrow the power of the universe and nature.
Kazuo Inamori’s advice to managers
(1) Do your best to help companies and employees in trouble
(2) Operating profits are obtained from society and must be used for society
Kyocera's business philosophy is to contribute to the progress and development of mankind and society while pursuing the material and spiritual happiness of all employees. Kazuo Inamori believes that if a company only aims to achieve a happy life for its employees, then this is a selfish act of profit-seeking by the company. As a public instrument of society, enterprises should contribute to the development of mankind. Therefore, operating profits must be taken from society and used in society.
Chapter 9 The Great Wisdom of Twelve Principles of Management
Advice 45: Clarify the purpose and significance of the business, and express the corporate vision to subordinates:
As business leaders, enterprise managers must first clarify the purpose and significance of the undertakings they lead, and make these purposes and meanings clear to their subordinates, and do everything possible to gain their approval, thereby gaining everyone's full assistance. ——Kazuo Inamori
What is the purpose of running a business? What is the purpose of pursuing this career? Regarding this issue, Inamori Kazuo suggested that business managers should first understand it. In his view, running a business must establish an upright and noble career purpose. If a business is run solely to satisfy the personal interests of managers, employees will be exploited driven by the desire to make money. In this way, employees will not sincerely assist managers, and it will be difficult for managers to run the company well alone.
Kazuo Inamori’s advice to managers
(1) Before falling asleep, ask yourself about your motivations for running a business
Kazuo Inamori believes that as a business manager, you should reflect on yourself before going to bed every day. In particular, ask yourself: What is my motivation for running a business? Is it to satisfy selfish interests? Or is it to help more people? Achieving altruistic “virtue”? In this regard, he gave an example.
(2) Sincere service is the fundamental guarantee for the progress of an enterprise
Kazuo Inamori pointed out that in order to enhance the core competitiveness of an enterprise, the enterprise must establish the value of honest service, so that the enterprise can have a powerful tool for operation. As a business manager, you should pay attention to the construction of a culture of integrity and the improvement of the company's reputation and service levels, so as to create more business opportunities for the company and bring more profits to the company.
Advice 46: Set specific goals and goals: SMART principle, and work with subordinates to formulate corresponding plans. Core elements of the plan: 5W2H analysis method
After leaders have clarified the purpose and significance of the cause and reached a consensus with their subordinates, they then need to establish specific goals and formulate corresponding plans. ——Kazuo Inamori
"What is the sales volume and profit this month?" For this kind of question, managers must have specific plans every month, explain the situation to employees and explain it clearly until the employees say to you: "Boss, we understand. , Don’t worry, let’s complete this plan!” When every employee has this specific goal in mind, the company will have cohesion, and everyone will do everything possible to achieve this goal.
Kazuo Inamori’s advice to managers
(1) In the process of setting corporate goals, it is necessary to listen extensively to the opinions of subordinates and brainstorm
Although corporate managers are the core of corporate management, they cannot be the only ones who have the final say in the formulation of corporate goals and plans. Kazuo Inamori suggested that managers listen extensively to the opinions of their subordinates and brainstorm ideas.
The purpose of extensively listening to the opinions and suggestions of subordinates is to allow all employees to participate in the formulation of corporate goals and plans, so that everyone can realize that "this is a goal and plan jointly formulated by everyone." With this understanding, employees will actively participate in the organization's business activities, which is an important factor in corporate development.
(2) No one can predict what will happen in three to five years, so don’t set mid- to long-term goals easily.
In the field of business, many people advocate formulating a long-term strategic plan, ranging from five years to ten years. However, because the time is too long and there are too many changing factors, many unexpected market changes may occur, and even unexpected events may occur. As a result, managers must either modify the plan or abandon the plan, causing the plan itself to lose its meaning.
Advice 47: Have a strong desire in your heart
Leaders must first ensure their own strong will, and then convey this strong will to all subordinate members, which will help achieve the established goals. ——Kazuo Inamori
Kazuo Inamori once said: "The situation is created by the heart, and the blueprint in the heart will be realized." This means that if you have a strong desire, then no matter how difficult it is, it will be easy to succeed. There is no doubt that what Inamori Kazuo emphasized is "the need to have a strong desire that penetrates into the subconscious mind." In other words, after managers set lofty career goals and formulate specific plans, they must have a strong desire to "achieve the goals no matter what difficulties I encounter."
In reality, we can find that with the same strength and the same efforts, some people succeed while others fail. So, what is their difference? Some people attribute the failure to luck, but Kazuo Inamori believes that it is caused by the different intensity of desire. Only when you have a strong desire can you stimulate the energy in your subconscious mind and work better to achieve your goals.
Kazuo Inamori’s advice to managers
(1) Use big events to obtain strong shock stimulation
When will someone have a strong desire? Kazuo Inamori believes that when a person is hit hard, he will have unforgettable experiences and constantly return to his conscious mind. For example, when a person is dying, many things from the past will appear in his mind. This means that many memories are stored in the subconscious mind. Under the impact of the major event of death, they are connected to the conscious mind and expressed.
(2) Repeatedly promote dreams to employees and stimulate their passion
The strong desire in employees' hearts can be stimulated by managers' continuous promotion of corporate dreams. As a business manager, have you ever tried this? Emphasize the company's dream to employees every day and say it day after day. Over time, everyone will believe it, your subconscious will be inspired by this dream, and your behavior will become more positive.
Advice 48: Business depends on the will of the strong
Managers must have a strong will. If the managers of an organization lack strong will, it will bring disastrous consequences to the organization. ——Kazuo Inamori
On the one hand, the will of a strong person is expressed as follows: once a goal is set, no matter what happens, managers should stick to the goal and never give up, and never give up until the goal is achieved.
On the other hand, the will of the strong is manifested in the following: business managers must gain the recognition of employees. In other words, the goal that reflects the will of the manager must become the common will of all employees.
Kazuo Inamori’s advice to managers
(1) Use strong will to set an example for employees
Kazuo Inamori believes that managers’ behavior has a great impact on employees’ morale. If managers shrink back when encountering difficulties and compromise when encountering setbacks, employees will inevitably become weak, lack fighting spirit, and be unwilling to fight difficulties to the end. On the contrary, if managers show tenacity everywhere, they will invisibly motivate employees.
(2) Solve problems with perseverance
Inamori Kazuo said that he has faced various difficulties in his life and business, and his philosophy is to "overcome crises and overcome difficulties." He believes that no matter what kind of adversity comes from, it is important to tell yourself that one day the situation will get better, maintain a state of mind that takes pleasure in suffering, and finally usher in a better tomorrow.
Advice 49: Use courage to do things
Managers who lead many employees must set an example, have the courage, and carry out the right things in the right way. ——Kazuo Inamori
Kazuo Inamori said that managers who lead many employees must set an example, have the courage, and implement the right things in the right way. If you fail to do this, your cowardly behavior will corrode the entire organization, causing bad behavior within the organization to spread like wildfire.
Why is courage needed? Kazuo Inamori believes that without courage, it is impossible to make correct judgments on things. Through practice, he summed up an experience: Making correct judgments based on principles does require courage; if you lack courage, are timid, and retreat at the last moment, it is impossible to run the company well; if the leader lacks courage, then employees will follow suit. It will directly ruin the future of the company.
Kazuo Inamori’s advice to managers
(1) Have the courage to make judgments that are beneficial to the company
In Kazuo Inamori's view, whether an operator has the courage is related to whether he can make judgments that are beneficial to the company. This is his experience summed up in practice.
(2) When enterprises face difficulties, they must face them with courage
Advice 50: Always have an optimistic and upward attitude
No matter what kind of adversity they are in, operators should maintain a cheerful and positive attitude. This has also become my belief. Since you are engaged in business, don't be afraid that various business problems will come one after another. And the more difficult the problem is, the more you can't lose your dreams and hopes. ——Kazuo Inamori
In the process of running a business, it is inevitable to encounter problems. Managers should maintain a cheerful attitude and look forward to everything. Even if you encounter difficulties one after another, as long as you maintain an optimistic attitude, you will not be overwhelmed by difficulties. And the harder it is, the more cheerful and hopeful managers must be. This is the most basic attitude towards life for managers. In fact, Inamori Kazuo was not born with this attitude, but benefited from the training of suffering and setbacks.
Kazuo Inamori’s advice to managers
(1) No matter what kind of adversity they are in, managers should maintain a cheerful and positive attitude
(2) Don’t be agitated, keep yourself optimistic and calm.
Every day, managers have to face many complicated problems, which is a great test for managers’ emotional intelligence. The survey shows that when managers with low emotional intelligence face complex problems, the most obvious thing is that they are restless and unable to calm down. This shortcoming is very terrible. You must know that if a company encounters an emergency, a manager who is panicked and afraid of failure can easily make wrong decisions in management. To avoid making such mistakes, managers must learn to hint themselves to calm down and maintain an optimistic and calm attitude.
(3) Frequently organize some celebration activities to adjust the tense atmosphere
First, let employees feel that the company is developing prosperously, has a bright future, and is currently achieving good results, so they celebrate.
Second, when celebrating, certain praise should be given to outstanding employees, so as to stimulate everyone's fighting spirit and make everyone more confident and optimistic about the company.
Third, work is stressful and tiring. Appropriate celebrations can relax everyone's tense nerves and adjust everyone's psychological burden.
Fourth, during celebrations, interactions between employees and between leaders and employees can be increased, which can help bring everyone closer and make everyone get along more harmoniously.
Tip 51: Treat others with care and honesty
Act with care and honesty. Buying and selling is mutual, and all parties involved in the business will benefit and everyone will be happy. ——Kazuo Inamori
Kazuo Inamori has always emphasized that managers must treat others with care and honesty when dealing with others. When treating subordinates, you must always keep their interests and happiness at heart, help your subordinates grow with love, and guide them to success. The so-called caring means caring for subordinates while being strict with them, rather than just trying to please subordinates.
Kazuo Inamori’s advice to managers
(1) Adhere to the principle of altruism when treating partners
As a far-sighted manager, if you know how to consider the interests of the other party and sacrifice yourself when necessary, you can bring strong emotional resonance to the other party. After their interests are satisfied, they will definitely be willing to cooperate with you in the long term, which will bring you a steady stream of returns.
(2) Treat employees with a combination of friendliness and severity
In order to cultivate the abilities of employees, managers should impart their experience, knowledge and skills to them without reservation. When they have problems at work and their performance is lacking, managers should point it out immediately and without reservation. This may seem like a strict approach that does not save face for employees, but it is actually a great love for employees who are eager to make progress. Employees will definitely understand and accept this strict attitude from their leaders.
Advice 52: Continuously boost the morale of your subordinates
Leaders must be able to continuously boost the morale of subordinate employees and stimulate their enthusiasm for work. To create a passionate and progressive group, all members need to be highly enthusiastic about their work. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Use great dreams to inspire employees to have the courage to continuously challenge lofty goals
(2) Managers must have the courage to sacrifice themselves in order to influence employees to improve their work enthusiasm
Tip 53: Keep doing creative work
It is against my nature to walk the same path I walked yesterday, or to repeat the same path that others have already walked. I always choose the path that others have not taken, and I have continued until today. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Study a little innovation every day and be one step closer today than yesterday
(2) Managers should always be creative and inspire employees to think of new ideas
(3) Focus on the goal, this concentration will bring you creativity
Advice 54: Pay attention to pricing, this is the foundation of business
Pricing is the responsibility of the leader, and the price should be set at the intersection where the customer is willing to accept it and the company is profitable. ——Kazuo Inamori
When you are preparing to open a noodle restaurant, first of all, you have to consider whether to sell roast pork noodles, chicken soup noodles, or pork ribs noodles? If selling roast pork noodles, how many pieces of meat should be put in each bowl of noodles? If you are selling chicken noodle soup, you have to consider whether to add green onions. Here, there are various options, and this is the positioning of the product. Secondly, where to open a noodle shop? From what time to what time are the opening hours? Should the noodle shop be opened in a downtown area, on a student street, or next to a vegetable market?
After determining these conditions, come to pricing. If you open a noodle shop in a student street, you should operate with the business philosophy of low price and high sales; if you open a noodle shop in a downtown area, you should make it high-end and delicious, so that you can make money even if you sell a small amount.
Kazuo Inamori’s advice to managers
(1) Front-line sales employees determine the pricing of goods sold
In order to set prices better, Kazuo Inamori suggested that managers take the lead and go to the front line of marketing to launch sales activities. This method can not only train and develop employees, but also avoid over-reliance on front-line marketers for pricing. Managers go to the front line and directly direct marketing activities, which can stimulate employees' enthusiasm and set a good example for employees.
(2) Technical personnel are required not only to develop products, but also to work hard to save costs
(3) For new products with epoch-making significance, you can price them according to your own wishes
Advice 55: Maximize sales and minimize expenses
Since then, I have regarded maximizing sales and minimizing expenses as the main principles of my business. Although it is a very simple principle, as long as it is faithfully implemented, Kyocera can become an excellent company with a high-yield system. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Adopt the "Amoeba Management" system
Soon after Kyocera opened, it adopted the "Amoeba Management" system. Amoeba is composed of several small groups, each of which consists of more than a dozen people. At that time, Kyocera had thousands of such small groups. The advantage of this small group is that it can accurately calculate how much added value is produced per hour. This added value is calculated by subtracting the menstrual fee from the amoeba's monthly sales. Kyocera relies on this accounting mechanism to reduce expenses very well.
(2) Use hourly accounting sheets to subdivide funding accounts
In order to compress funds to the maximum extent, Kyocera uses hourly accounting tables to break down the funding subjects. This accounting method is more detailed than the general accounting subjects and constitutes the so-called practical fund subjects. For example, instead of using the general name of "light and heat charges", we can further subdivide electricity charges, taxes, and gas charges, and list these charges separately, with clear accounting tables for each charge. After the employees read the accounting sheet, they will know very well how much the electricity bill, tax and gas bill are each month. The relevant person in charge will know the reasons for the increase or decrease in funds and can formulate practical measures to improve them.
Chapter 10: Use depression as a stage for corporate leap forward
Advice 56: All-employee marketing
During a depression, all employees should become salesmen. ——Kazuo Inamori
The meaning of Inamori Kazuo's words is very obvious. The reason for all-employee marketing is to sell the backlog of products to the maximum extent and return profits to the company, so as to better cope with the economic depression. At the same time, Inamori Kazuo said that employees in various departments can bring the good ideas, ideas, and creativity they have accumulated to customers to arouse their potential needs. This not only makes customers happy, but also allows employees to expand their horizons from the department to the entire industry.
Kazuo Inamori’s advice to managers
(1) Replacing bonuses with products is not the best strategy for business operations
There was a home appliance manufacturer with a large backlog of products, so the leader mobilized all employees for marketing, hoping that everyone would sell the products, even if they gave customers more discounts. If it is sold to relatives and friends, it can be sold at a preferential price to employees. As a result, with the efforts of all employees, the company's backlog of products was quickly sold out. All the home appliances that were originally lying in the warehouse were turned into cash. Then, the company pays year-end bonuses to employees.
(2) Tell employees to bow their heads and be humble when selling
Kazuo Inamori believes that learning to bow your head and plead is the basis of marketing activities. He often told his employees: "The basic attitude of marketing is to be the servant of the customer. We will do everything for the customer. Without the spirit of dedication to the customer, it is impossible to obtain orders during the recession."
(3) Conduct targeted marketing training before all-employee marketing
When implementing all-employee marketing, it is necessary for managers to carry out highly targeted marketing training so that employees can learn more about the professional knowledge of the company and industry, and at the same time understand the psychological needs and purchasing habits of customers, which can help employees Marketing employees explain and share their past marketing experiences with everyone. This not only enables everyone to learn from each other, but also helps employees who do not understand marketing to better engage in marketing work. If a company trains its employees before implementing all-employee marketing, it will not worry about poor marketing.
Tip 57: Go all out to develop new products
During a recession, you can devote all your energy to developing new products. Products that we are usually too busy to work on and products that we do not have time to fully listen to customer opinions must be actively developed. Not only the technology development department, but also the marketing, production, market research and other departments must actively participate and jointly develop. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Consider product properties and uses
(2) Consider price and sales volume
(3) Consider the speed and direction of changes in consumer demand
(4) Ensure that product innovation has the ability to meet market demand
Tip 58: Cut costs radically
During the economic recession, the number of corporate orders and unit prices of products were declining, but competition among companies became increasingly fierce. At this time, we still need to make a profit, and we will definitely lose money if we do it based on the original cost. Therefore, we must be determined to completely reduce the cost. The drop in cost must be greater than the drop in price. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Labor costs cannot be reduced arbitrarily
(2) Avoid cutting costs indiscriminately
(3) Reduce corporate costs step by step
Cost cutting is a headache for managers. Some people are too impatient and want to cut the company's costs in one go, so it is easy to make mistakes. For example, costs that should not be cut are cut, which affects the long-term operation of the company; when some people cut costs, they are not strong enough and determined enough, and cannot produce results.
Tip 59: Maintain high productivity
I think productivity must still be high during a recession. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Careful planning and overall consideration
(2) Clear goals and seize the key points
(3) Strict implementation and effective supervision
(4) Carefully summarize and continuously improve
Advice 60: Build partnership relationships
Have interpersonal relationships been established that share joys and sorrows? Has the corporate culture of top-to-bottom unity been formed? In this sense, depression is an excellent opportunity to adjust and rebuild good interpersonal relationships in enterprises. Enterprises should take this opportunity to strive to create a better corporate culture. ——Kazuo Inamori
Kazuo Inamori’s advice to managers
(1) Use various opportunities to talk to employees to keep everyone in the same way of thinking
(2) No matter how good the relationship with employees is, employees cannot be asked to make self-sacrifice during depression.
(3) Salaries should be reduced during the depression period. Once the depression period is over, bonuses should be significantly increased to protect the interests of employees.