MindMap Gallery Understanding the Customer Decision Journey in Retail Shopping

Understanding the Customer Decision Journey in Retail Shopping

This mind map provides an intimate look into the thought process and emotional journey of a customer named Angela as she navigates through the decision to purchase a new pair of jeans. It offers insights into the factors that influence shopping decisions, including personal thoughts, feelings, external influences, and the actions that lead to the final purchase. This tool is invaluable for retailers, marketers, and consumer behavior analysts aiming to enhance the shopping experience and better meet customer needs.

Edited at 2022-01-26 19:10:51
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