Access to Complete Website

Discount Coupan for First Sale

Prompt to Share E-mail / phone for a Personalized Buying Experience

Prompt in case the user pointer reaches Address Bar without providing E-mail / phone

Probe more so that User Logs In

0. Welcome Dashboard - A Guided user Journey to JWC. 1. Capture User's Details with due Verification of Email & Phone 2. Capture User's Wine Interest to build Taste Persona 3. Share JWC Loyalty Program details + Form to Join 4. LeaderBoard - demontrating where he is + where he can go, like a reward journey 5. Capture Payment Information / Card Information 6. Gamification : pre-defined interventions which can help convert Visitor > Users. 7. Access to Live Chat to speak with Live Agent over Chat 8. Display of IVR for a Direct Call 9. Your Orders : Empty in case of Free and listing in case of Paying. 10. Account Settings 11. Wine Auctions

Everything in Free

1. Access of JWC Loyalty Program as per Member Level 2. My orders 3. My Payment / Wallet Balance with option to download invoice 4. JWC Message Center 5. JWC Grevience Handling Form 6. Additional Customer Information required for payment (if required) 7. Wishlist, Reviews

1. Wine Recommendation Widget to increase Sales. This will be based on Wine Interests and Category of Wine Purchased

User Profiling & Segmentation

Capturing User Interest to build Persona

First Time Visitors

Day Specific (On Need Basis, if required)

JW Cru

Trigger / Push Notifications

Transaction / Promotion Email

Transaction / Promotional SMS

Transaction / Promotional WhatsApp

Abandoned Cart