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PMP project management-project stakeholder management
PMP exam preparation notes include standard scope management, collecting requirements, defining scope, creating WBS, confirming scope, and controlling scope. If you are interested, you can take a look.
Edited at 2023-04-06 11:23:55- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- Project Management Process Template
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
PMP project management-project stakeholder management
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- One Hundred Years of Solitude Character Relationship Chart
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
- Project Management Process Template
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
- Recommended to you
- Outline
Project stakeholder management
Test points
The importance of identifying interested parties
Stakeholder and project relationships
Stakeholders will be positively or negatively affected by the project, or can exert a positive or negative impact on the project.
Identify the importance of interested parties
To increase your likelihood of success, you should:
■ Start identifying interested parties early
■ Prioritize stakeholders
■ Involve relevant parties.
Concept of interested parties
Identify interested parties
Identify, analyze, record
Identifying stakeholders is the process of regularly identifying project stakeholders and analyzing and documenting their interests, involvement, interdependencies, influence, and potential impact on project success. The primary purpose of this process is to enable the project team to establish appropriate levels of focus for each stakeholder or stakeholder group. This process should be carried out regularly throughout the project as needed.
This process is usually first conducted before or at the same time as the project charter is prepared and approved. and repeat in the process.
planning stakeholders
Develop an approach to stakeholder engagement in the project
Planning stakeholder engagement is the process of developing an approach to stakeholder engagement in a project based on their needs, expectations, interests, and potential impact on the project. The primary purpose of this process is to provide a workable plan for effective interaction with interested parties. This process should be carried out regularly throughout the project as needed.
Manage stakeholder engagement
Promote reasonable participation of relevant parties as planned
Managing stakeholder engagement is the process of communicating and collaborating with stakeholders to meet their needs and expectations, address issues, and promote appropriate stakeholder engagement. The main purpose of this process is to enable the project manager to increase stakeholder support and minimize stakeholder resistance. This process needs to be carried out throughout the project.
Supervise stakeholder participation
Revise participation strategies and plans to guide relevant parties to participate appropriately
Supervising stakeholder participation is the process of supervising project stakeholder relationships and guiding stakeholders to reasonably participate in the project by revising participation strategies and plans. The main function of this process is to maintain or improve the efficiency and effectiveness of stakeholder participation activities as the project progresses and the environment changes. This process needs to be carried out throughout the project.
data collection
Questionnaires and surveys.
Questionnaires and surveys can include one-on-one surveys, focus groups, or other large-scale information gathering techniques.
Brainstorming
Brainstorming techniques for identifying relevant parties include brainstorming and brainwriting.
■Brainstorming
A common data collection and creative technique used to solicit input from a small group, such as team members or subject matter experts.
■Brain writing
A modified form of brainstorming that allows individual participants time to think individually before group ideation discussions begin. Information can be collected through face-to-face group meetings, or in a virtual environment supported by technology.
Stakeholder analysis
Stakeholder analysis produces a list of interested parties and various information about them
The interests of relevant parties may include (but are not limited to) a combination of the following:
■Interest
■ Rights
■ Ownership
■ knowledge
■ Contribution
Data performance
power interest grid
Stakeholders are grouped according to their authority (power) and degree of concern (interest) for the project results.
power influence grid
Relevant parties are grouped according to their authority (power) and degree of active participation (influence) in the project.
Effect square
Stakeholders are grouped according to their degree of involvement (influence) in the project and their ability (role) to change the project plan or execution.
Applicable to: ∠ Small projects; ② Projects where the relationship between the relevant parties and the project is very simple; ③ Projects where the relationship between the relevant parties is very simple.
highlight model
Influence direction
Interested Party Register
Planning stakeholder engagement
An effective plan should be developed early in the project life cycle; then, the plan is regularly reviewed and updated as the stakeholder community changes.
Typical situations that would trigger updates to the plan include (but are not limited to):
■ A new phase of the project begins;
■ changes within the organizational structure or industry;
■ New individuals or groups become stakeholders, existing stakeholders cease to be members of the stakeholder community, or the importance of a particular stakeholder to the success of the project changes;
■ When outputs from other project processes (such as change management, risk management, or issue management) result in the need to revisit the stakeholder engagement strategy.
Identify interested parties
enter
Project Charter
business documents
business case
Benefit Management Plan
project management plan
communication management plan
Stakeholder Engagement Plan
project files
Change log
Problem log
requirements document
protocol
business environment factors
organizational process assets
Tools & Techniques
expert judgment
data collection
Questionnaire
Brainstorming
data analysis
Stakeholder analysis
File analysis
Data performance
Stakeholder mapping analysis/performance
Meeting
output
Interested Party Register
change request
Project Management Plan Update
demand management plan
communication management plan
risk management plan
Stakeholder Engagement Plan
Project file updates
Hypothetical log
Problem log
risk register
Planning stakeholder engagement
enter
Project Charter
project management plan
resource management plan
communication management plan
risk management plan
project files
Hypothetical log
Change log
Problem log
Project schedule
risk register
Interested Party Register
protocol
business environment factors
organizational process assets
Tools & Techniques
expert judgment
data collection
Benchmarking
data analysis
Assumptions and constraints analysis
Root Cause Analysis
decision making
Prioritization/Grading
Data performance
mind Mapping
Stakeholder Engagement Assessment Matrix
Don't understand type
Resistant
Neutral
Supportive
leadership type
picture
Meeting
output
Stakeholder Engagement Plan
The stakeholder engagement plan is an integral part of the project management plan. It identifies strategies and actions to promote effective participation of interested parties in decision-making and implementation. Based on the needs of the project and the expectations of the stakeholders, the stakeholder engagement plan can be formal or informal, very detailed or high-level.
A stakeholder engagement plan may include (but is not limited to) specific strategies or methods for engaging individuals or stakeholders.
picture
Manage stakeholder engagement
enter
project management plan
communication management plan
risk management plan
Stakeholder Engagement Plan
change management plan
project files
Change log
Problem log
Lessons Learned Register
Interested Party Register
business environment factors
organizational process assets
Tools & Techniques
expert judgment
communication skills
feedback
When carrying out the management stakeholder engagement process, appropriate communication methods should be adopted for each stakeholder according to the communication management plan. The project management team should use feedback mechanisms to understand stakeholder reactions to various project management activities and key decisions.
Ways to collect feedback include (but are not limited to):
■ Formal versus informal dialogue;
■ Problem identification and discussion;
■Meeting;
■Progress report;
■Investigation.
Interpersonal and team skills
conflict management
■ Conflict management. The project manager should ensure that conflicts are resolved promptly.
cultural awareness
■ Cultural awareness. Cultural awareness helps project managers and teams communicate effectively by considering cultural differences and stakeholder needs.
negotiation
■ Negotiation. Negotiation is used to gain support or reach agreements to support project work or outcomes, and to resolve conflicts within the team or between the team and other interested parties.
observe/talk
■ Observe and talk. Keep abreast of the work and attitudes of project team members and other relevant parties through observation and conversation.
political awareness
■ Political awareness. Build political awareness by understanding power relations within and outside projects.
basic rules
Meeting
Meetings are used to discuss and address any issues or concerns related to stakeholder engagement.
The types of meetings that need to be held during this process include but are not limited to):
■Decision-making;
■Problem solving;
■ Lessons learned and review and summary;
■ Project commencement;
■Iterative planning;
■Status updates.
output
change request
Project Management Plan Update
communication management plan
Stakeholder Engagement Plan
Project file updates
Change log
Problem log
Lessons Learned Register
Interested Party Register
Supervise stakeholder participation
enter
project management plan
resource management plan
communication management plan
Stakeholder Engagement Plan
the difference
project files
Problem log
Lessons Learned Register
Project communication record
risk register
Interested Party Register
job performance data
business environment factors
organizational process assets
Tools & Techniques
data analysis
Alternatives Analysis
Root Cause Analysis
Stakeholder analysis
decision making
Multi-criteria decision analysis
vote
Data performance
Stakeholder Engagement Assessment Matrix
communication skills
feedback
Demo
Interpersonal and team skills
active listening
cultural awareness
leadership
interpersonal communication
political awareness
Meeting
output
job performance information
change request
Project Management Plan Update
resource management plan
communication management plan
Stakeholder Engagement Plan
Project file updates
Problem log
Lessons Learned Register
risk register
Interested Party Register