MindMap Gallery PMP-13 Project Stakeholder Management
Chapter 13 Project Stakeholder Management, PMP project management, PMBOK sixth edition knowledge structure organization, (PMBOK 6th Edition) Essential for studying and preparing for exams, 49 process tests, The ten knowledge areas of PMP, the input and output of the five process groups, PMP Exam—Knowledge Points Review (PMBOK Sixth Edition).
Edited at 2019-08-26 09:20:12El cáncer de pulmón es un tumor maligno que se origina en la mucosa bronquial o las glándulas de los pulmones. Es uno de los tumores malignos con mayor morbilidad y mortalidad y mayor amenaza para la salud y la vida humana.
La diabetes es una enfermedad crónica con hiperglucemia como signo principal. Es causada principalmente por una disminución en la secreción de insulina causada por una disfunción de las células de los islotes pancreáticos, o porque el cuerpo es insensible a la acción de la insulina (es decir, resistencia a la insulina), o ambas cosas. la glucosa en la sangre es ineficaz para ser utilizada y almacenada.
El sistema digestivo es uno de los nueve sistemas principales del cuerpo humano y es el principal responsable de la ingesta, digestión, absorción y excreción de los alimentos. Consta de dos partes principales: el tracto digestivo y las glándulas digestivas.
El cáncer de pulmón es un tumor maligno que se origina en la mucosa bronquial o las glándulas de los pulmones. Es uno de los tumores malignos con mayor morbilidad y mortalidad y mayor amenaza para la salud y la vida humana.
La diabetes es una enfermedad crónica con hiperglucemia como signo principal. Es causada principalmente por una disminución en la secreción de insulina causada por una disfunción de las células de los islotes pancreáticos, o porque el cuerpo es insensible a la acción de la insulina (es decir, resistencia a la insulina), o ambas cosas. la glucosa en la sangre es ineficaz para ser utilizada y almacenada.
El sistema digestivo es uno de los nueve sistemas principales del cuerpo humano y es el principal responsable de la ingesta, digestión, absorción y excreción de los alimentos. Consta de dos partes principales: el tracto digestivo y las glándulas digestivas.
13 items Stakeholder management
An important indicator of project success is: Stakeholders are satisfied
Stakeholder expectations need to be guided and managed
Guide relevant parties to set reasonable expectations
Stakeholder satisfaction = actual gain / expected gain
Project stakeholders include
Sponsors, customers and users, project team
Seller, Business Partner, Functional Manager, Operations Manager
13.1 Identify interested parties
Purpose: Regularly identify relevant parties, analyze their expectations and interests, and manage their involvement
Do everything as soon as possible
enter
Project charter, communications management plan
Tools & Techniques
data collection
Questionnaire, brainstorming
data analysis
Stakeholder analysis
Main analysis: interest, rights, ownership, knowledge, contribution
File analysis
Data performance
Stakeholder mapping performance (Stakeholder classification)
Power and interest grid, power influence grid, function influence grid; Big power but little profit, satisfy him
Correlated Cube (3D)
highlight model
power, urgency, legitimacy, The intersection is an important stakeholder
Influence direction
Up, down, outward, sideways
Prioritization
output
Interested Party Register
· Identity information · Assessment information (expected benefits) · Stakeholder classification
13.2 Planning stakeholder engagement
Develop participation plans based on the expectations and interests of relevant parties
output
Stakeholder Engagement Plan
How to guide relevant parties to reasonably participate in project planning
Tools & Techniques
Data performance
mind Mapping
Visually organize relationships and information between relevant parties
13.3 Manage stakeholder engagement
Communicate with relevant parties, to meet their expectations, Address issues and facilitate relevant parties Reasonable participation process
Encouraging relevant parties to reasonably participate in the project is the best way to gain support from relevant parties
Facing negative stakeholders
Identify as early as possible and start dealing with
listen to their opinions
Take steps as far as possible to mitigate the damage to them
Use reasonable methods to ensure that the project can bring them certain benefits
output
change request
Project scope or product scope may need to change
Changes to stakeholder engagement programs
Tools & Techniques
data analysis
Alternatives analysis, root cause analysis, stakeholder analysis
13.4 Supervise stakeholder participation
Monitor the participation of project stakeholders and optimize the participation plan
Collect relevant information on stakeholder management and adjust stakeholder participation strategies and plans through meeting analysis
Tools & Techniques
Interpersonal and team skills
· Conflict Management · Cultural Awareness · Negotiation · Observation and conversation · Political awareness
Stakeholder Engagement Assessment Matrix
Monitor changes to determine effectiveness of management stakeholder engagement