Addresses the FAQs and Grievances My documents are not uploading, what should I do? What happens if I don't receive an email about my application? I haven't received an OTP message for my registration What are the geographical coverage for mortgage loan?

Bot: What information regarding Registration do you seek? Charges and Fees Please select the product you have applied for: <Button Based> POS MBBF Business Account Documents & Eligibility Initially you need to provide valid trade Licence, all partners' valid passport, valid visa and EID page. We also need AECB consent form signed by authorized signatory. Cancel Application Yes, you can cancel your application unless you have clicked on SUBMIT button and submitted the application to us for processing. OR You cannot delete the application once submitted. You can contact one of our business advisors here and provide your application reference number.You cannot cancel the application once submitted. You can contact one of our business advisors here and provide your application reference number. Additional Questions I do not know the current value of the building / apartment / Shop / villa. How do I know about the interest rates / charges / processing fees / Insurance fees for the product I have applied for? Are there any charges for this portal's registration process? Do I need to submit a Trade License and Certificate of Incorporation? I am not sure what documents I need to submit. Can I cancel my application if I change my mind? How can I cancel my application?

Bot: What would you want to know about Banking Accounts? Eligibility Criteria Please register and fill in the pre assessment to check on eligibility <Attach Form> Types of Banking Accounts Please Click on a Banking Account to Know more (LIST VIEW) 1) Business Basic Account 2) Business Advantage Account 3) Business Preferred Account

Bot: What would you want to know about your Loan? Eligibility Criteria Please have yourself registered and fill in the pre assessment to check on eligibility <Attach Form> Documents Initially you need to provide valid trade Licence, all partners' valid passport, valid visa and EID page. We also need AECB consent form signed by authorized signatory. Application Status Your application status will be shared on your registered mobile / email updated with us, during regular intervals alternatively you may login on the NEW SME portal to get the latest update. Other Questions (User can ask the following questions) How do I know if I fit the criteria for the loan I want? What are the pre-requisites to apply for the loan? How do I apply for a Business Banking Merchant (POS) / MBBF Loan? What documents do I need to apply for the Business Banking Merchant (POS) / MBBF loan? What is the next step after pre assessment is done? My documents are not uploading, what should I do? How long will the process take from application to approval? I have just establised my company and am I eligible for the loan? What documents do I need to apply for the BB acount? Is there any kind of minimum balance required for my Business Account When will my Business loan account be opened? How can I track the status of my loan application?

Bot: What information do you seek for your login? Create a new login You don't need to create new login details if you are registered on NEW SME Portal. Simply login using your existing details. Create Password Passwords need to meet certain criteria to be accepted. You need to ensure that: - you have at least 8 characters - you need to have a mix of both upper and lower case letters - you need to include at least one special character like !, @, ? - do not use either < or > Forgot Password You can reset your password from the login screen by clicking on 'Forgot Password'. The new password should not be similar to the one used in last 90 days

Bot: Thank you for selecting your language. Please let me know what would you like to know more about. Please Choose a Topic or type in your queries in the text box Login Issues Loans Accounts Registration

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