MindMap Gallery Service Taxonomy (part worked example)
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Edited at 2022-03-09 14:46:47Service Taxonomy
Business
CORPORATE
PEOPLE
Attraction & Recruitment
Recruitment
Onboarding & Offboarding
Core HR
Learning & Development
Learning & Development
Pay & Reward
Time & Attendance
Payroll
Benefits
Pensions
Employee Communications
Case Management
FINANCE
Financial Planning & Analysis
General Finance
Finance Analytics
General Accounting
Accounting
Procure to Pay
Procurement
Payments
Financial Reporting
Trading
Tax & Treasury
Treasury
Tax
Risk & Audit
LEGAL & COMPLIANCE
Legal
Claims
Contracts
Records Management
Corporate Secretarial Services
FACILITIES
Property Management
Facilities Management
Office Space
ID Services & Property Access Management
Parking & Transport
Access Control Systems
CORPORATE COMMUNICATIONS
Employee Comms
Internal Comms
External Comms
COMMERCIAL
REVENUE MANAGEMENT
Revenue, Rate & Pricing Management
Inventory Planning
Channel Distribution & Management
Voucher Management
BRAND & PROPOSITION MANAGEMENT
Group Brand MAnagement
Market & Segment Propositions
BUSINESS DEVELOPMENT
Markets & Territories
Market Position & Strategy
Sector Surveys
PRODUCT MANAGEMENT
Basket Management
Procurement
B2B
Seat Mapping
PASSENGER RESERVATION & MANAGEMENT
Airline Reservation
Inventory Control
NETWORK & SCHEDULING
Network Planning
Flight Planning
Slot Planning
CUSTOMER
CUSTOMER CHANNELS
Web
App
Push
Airports
MARKETING
Data Driven Marketing
Direct Marketing
Marketing Content Management
Campaign Management
CUSTOMER SERVICES
Help Desk
ChatBot
IVR
IN FLIGHT CUSTOMER EXPERIENCE
Pre-Order
Order to Seat
Digital Magazine
In Flight Entertainment
CUSTOMER ENGAGEMENT & PERSONALISATION
Loyalty & Reward
Customer Accessibility
Customer Experience
CUSTOMER DATA
Customer History
Customer Interaction Management
Customer Persona Management
Marketing & Contact Preference
OPERATIONS
FLIGHT OPERATIONS
Flight Management
Fleet Management
Network Operations
Disruption Management
Flight Planning
Operations Support
Flight Data Management
Fatigue
Safety Management & Reporting
GROUND OPERATIONS
Airport Supplier Management
CUTE
Baggage
Network Office Services
Ground Ops Devices
Airport Customer Services
Airport Displays
Airport Customer Payments
Airport Management Services
Departure Control
Passenger Policy & Standards
CUSS
Biometrics
Operational Passenger Systems
CREW MANAGEMENT
Crew Devices
Cabin Crew Training
In Flight Retail
Cabin Crew Management
Rostering
Crew Training
Pilot Management
Crew Hotel & Transportation
ENGINEERING & MAINTENANCE
Safety & Security Management
Fleet Technical Management
Line Maintenance
Base Maintenance
Maintenance Operations Control
E&M Supply Chain
Power Plant
IT
END USER EXPERIENCE
PRODUCTIVITY & COLLABORATION
Productivity Suites
Email & Calendar
Knowledge Management
Voice & Video
Intranet
Document Management
Collaboration Tools
Meeting Room Management
Enterprise Social Media
Data Security
ENTERPRISE MANAGEMENT & TOOLING
Client Operating System
Client OS Deployment & Management
Application Management
Remote Management Tools
Application Packaging
Client Analytics
EndPoint Security
Mobile Device Management
IDENTITY & ACCESS MANAGEMENT
Identity Security
Privilege Access Management
Internal DHCP
Private Key Infrastructure
Identity
Single Sign On (SSO)
Internal DNS
Remote Office Servers
END USER HARDWARE
Laptops
Desktops
Mobile Devices
Wearables
Print Services
Desktop & App Virtualisation
Software Asset Management
Digital Signage
COTS Applications
Peripherals
Meeting Room Hardware
Hardware Asset Management
INTEGRATION
BATCH INTEGRATION
Managed File Transfer
ETL
REALTIME INTEGRATION
API Management
Event Handling
Messaging
Process Orchestration
DEVOPS
DEVELOPMENT TOOLS
Code Repositories
Code Test Tools
Code Libraries
DEVOPS
Infrastructure as Code
Continuous Integration
Continuous Delivery
Application Release Automation
Value Stream Management
HOSTING
CLOUD HOSTING
Cloud IaaS
Cloud PaaS
Cloud Storage
Cloud SaaS
Cloud Account Management
ON PREMISE HOSTING
Server Compute
Data Centre Hosting
Storage
Server Management
Server Applications
NETWORKS
WAN/LAN
Load Balancing
Firewalls
Content Delivery Network
Software Defined Network
CYBER SECURITY
SECURE OPERATION
Monitoring & Alerting
Incident Prevention
Incident Management
Policy & Standards
Disaster Recovery
SECURE PERIMETER
Network & Transport
Infrastructure
Application & Integration
Data Stores
Policy & Assurance
SECURE END USER COMPUTE
Managed Devices
Unmanaged & Remote Devices
Productivity & Collaboration
Policy & Assurance
SECURE ORGANISATION & CULTURE
Compliance
User Training & Awareness
Risk Management
SECURE PRACTICE
Secure SDLC
Portfolio & Inventories
Data Lifecycle Management
Security Design
Data Governance
Core Security Standards
IDENTITY ACCESS & PRIVILEGE MANAGEMENT
Identity Management
Authentication & Authorisation
Privilege Access Management
DATA
DATA INSIGHT
Data Modelling
Data Products
REPORTING & BUSINESS INTELLIGENCE
Relational Database
Object Database
Semi Structured Data
STRUCTURED DATA
Relational Database
Object Database
Semi Structured Data
UNSTRUCTURED DATA
Documents
Log Files
Sensor Data
Images
Video & Audio Files
emails
Social Media
SERVICE MANAGEMENT
IT SERVICE MANAGEMENT
Testing
Case Management
CMDB
Support Desk
Knowledge Management
INCIDENT MANAGEMENT
Incident Detection
Incident Analysis
Incident Containment & Recovery
Crisis Management